{"id":23564,"date":"2018-09-24T15:55:57","date_gmt":"2018-09-24T15:55:57","guid":{"rendered":"http:\/\/teka.com\/?page_id=23564"},"modified":"2022-08-02T14:59:31","modified_gmt":"2022-08-02T12:59:31","slug":"warranty-conditions","status":"publish","type":"page","link":"https:\/\/www.teka.com\/en-gb\/support\/warranty-conditions\/","title":{"rendered":"Warranty conditions"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;legal-container&#8221; _builder_version=&#8221;3.22&#8243;][et_pb_row _builder_version=&#8221;3.25&#8243;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;3.27.4&#8243;]<\/p>\n<h1><strong>Warranty<\/strong> conditions<\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.9.2&#8243; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>A. General Description<br \/>\u2022 A two-year warranty is provided as standard on all Teka appliances. Alder House Slackey Brow Kearsley Bolton BL4 8SL Tel: +44 08453 130 388<br \/>\u2022 The warranty commences on the date of purchase by the end-consumer &#8211; where the appliance is part of a fitted kitchen installation, the date of purchase is the date of completion and hand-over of the kitchen.<br \/>\u2022 Documentary PROOF OF PURCHASE must be shown to the visiting engineer before any service work covered by the warranty can be undertaken.<br \/>\u2022 Where an appliance fault or failure is proven, the warranty covers the repair or replacement of the appliance.<br \/>\u2022 In all cases, the manufacturer reserves the right to inspect the appliance and to repair where it is feasible and practical to do so.<br \/>\u2022 Where repair or replacement is deemed not possible or viable, and subject to manufacturer and retailer agreement, a refund may be offered.<\/p>\n<p>B. Covered by Warranty<br \/>\u2022 Any electrical or mechanical part(s) supplied with or as part of the appliance other than those excluded below.<br \/>\u2022 Parts that are supplied or replaced at any time, whether in or out of the manufacturer\u2019s warranty period, are supplied with a separate 12 month parts only warranty.<\/p>\n<p>C. NOT Covered by Warranty<br \/>\u2022 Furniture or cabinet work, door facings, plinths, etc. surrounding or attached to the appliance.<br \/>\u2022 Any consumable or renewable item that has a limited life, such light bulbs (other than in microwave ovens and other appliances where special equipment is required to access the bulb).<br \/>\u2022 Items that can break in the normal course of use and wear, such as oven trays and shelves, fridge and freezer drawers, dishwasher baskets, etc. other than where the fault is due to an obvious and visible manufacturing defect.<br \/>\u2022 Parts that are broken or impaired as a result of accidental damage or improper use, e.g.: oven door glasses that shatter due to scrapes from tools, rings, abrasive cleaning agents, etc. facias that peel or discolour due to grilling with the oven door open (OTIS models) Sinless steel hobs that discolour due to hotplate\/burner operation without a pan or utensil (the abwe are illustrates examples only and do not comprise an exhaustive or definitive list).<br \/>\u2022 Damage caused as a result of incorrect installation, e.g. laundry appliances where the transit bolts\/bars are not removed dishwashers where the drain connection is not cut or where there is back-filling from a sink drain electrical appliances rated at 13 amp or higher with a lower rated fuse refrigeration appliances with inadequate cabinet ventilation resulting in premature compressor wear (the above are illustrative examples only and do not comprise an exhaustive or definitive list).<br \/>\u2022 Costs of service engineer attendance where they report \u2018No appliance fault\u201d, e.g.: no evidence of the alleged or reported fault despite adequate and thorough testing dishwashers not cleaning correctly where incorrect salt, no salt and\/or no rinse-aid are used laundry appliance with blockages caused by coins, paper or other foreign matter (the above are illustrative examples only and do not comprise an exhaustive or definitive list).<br \/>\u2022 Damage caused by abuse (e.g. use of the appliance for a purpose other than that for which it was designed or intended).<br \/>\u2022 Commercial use (e.g. in schools, hotels and guest houses, etc.) of appliances designed, intended and sold for domestic use only.<br \/>\u2022 Damage caused by incorrect\/inappropriate handling or transportation. Damage sustained during transportation and delivery from the manufacturer or its agent must be reported within the stipulated reporting period \u2014 a damaged appliance must not be installed.<br \/>\u2022 Consequential loss or damage resulting from an appliance fault or failure, e.g.: loss of foodstuffs in refrigeration appliances damage to or loss of clothing in laundry appliances damage to floors, furniture, etc. from water leaks or fire from any electrical or gas appliance (the above are illustrative examples only and do not comprise an exhaustive or definitive list).<br \/>\u2022 IF IN ANY DOUBT, PLEASE CHECK BEFORE CONFIRMING A SERVICE VISIT WITH OUR ENGINEER<br \/>\u2022 CALL-OUT CHARGES, WHERE APPLICABLE, MUST BE PAID EVEN WHERE NO WORK IS DONE.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Warranty conditions A. General Description\u2022 A two-year warranty is provided as standard on all Teka appliances. Alder House Slackey Brow Kearsley Bolton BL4 8SL Tel: +44 08453 130 388\u2022 The warranty commences on the date of purchase by the end-consumer &#8211; where the appliance is part of a fitted kitchen installation, the date of purchase [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":5193,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-23564","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Teka United Kingdom | Consulta las condiciones de garantia<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.teka.com\/en-gb\/support\/warranty-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Teka United Kingdom | Consulta las condiciones de garantia\" \/>\n<meta property=\"og:description\" content=\"Warranty conditions A. 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