{"id":5193,"date":"2018-08-09T09:59:03","date_gmt":"2018-08-09T09:59:03","guid":{"rendered":"http:\/\/teka.com\/?page_id=5193"},"modified":"2024-08-06T09:18:46","modified_gmt":"2024-08-06T09:18:46","slug":"support","status":"publish","type":"page","link":"https:\/\/www.teka.com\/en-la\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;support-faq&#8221; _builder_version=&#8221;3.17.6&#8243; background_image=&#8221;https:\/\/www.teka.com\/en-la\/wp-content\/uploads\/sites\/82\/2018\/11\/teka-web-support-1920&#215;833.jpg&#8221; background_position=&#8221;center_left&#8221; global_module=&#8221;5258&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221; column_structure=&#8221;1_2,1_2&#8243;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.22.1&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"color: #ffffff;\">Need assistance?<\/span><\/h2>\n<h4><span style=\"color: #ffffff;\">Select a topic<\/span><\/h4>\n<p><select id=\"select-faq\" name=\"select\"><option value=\"topic\" disabled>Topic<\/option><\/select><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;support-warranty&#8221; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;||0px|&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; custom_margin=&#8221;||0px|&#8221; custom_padding=&#8221;||0px|&#8221; global_colors_info=&#8221;{}&#8221; column_structure=&#8221;1_2,1_2&#8243;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><strong>Warranty\u00a0<\/strong>registration<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; custom_margin=&#8221;0px|||&#8221; custom_padding=&#8221;0px||5%|&#8221; border_width_bottom=&#8221;2px&#8221; border_color_bottom=&#8221;#dddddd&#8221; global_colors_info=&#8221;{}&#8221; column_structure=&#8221;1_2,1_2&#8243;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text module_id=&#8221;support-warranty-left&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Register your product warranty and access to exclusive promotions for Teka customers.\u00a0By registrering your products you will also be able to easily manage any future incident.<\/p>\n<p><a href=\"https:\/\/www.teka.com\/en-la\/support\/warranty-conditions\/\">+ Warranty information<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text module_id=&#8221;support-warranty-right&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>Find your product<\/strong><\/p>\n<p><form action=\"https:\/\/www.teka.com\/en-la\/support\/warranty-registration\/\">\r\n    <p><select id=\"select-garantia\" name=\"garantia\"><\/select><\/p>\r\n    <\/form><br \/>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; disabled_on=&#8221;on|on|on&#8221; module_id=&#8221;support-sat&#8221; _builder_version=&#8221;4.16&#8243; disabled=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221; column_structure=&#8221;1_2,1_2&#8243;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Find your\u00a0<strong>Technical Service<\/strong><\/h2>\n<p>We recommend visiting Teka Official Technical Services for any kind of repair or incidence. You can find your closest technical service on the map.<\/p>\n<p><a href=\"https:\/\/www.teka.com\/en-la\/?page_id=5223\">+ See the map<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/www.teka.com\/wp-content\/uploads\/sites\/3\/2018\/10\/Soporte-teka.com_638x363.jpg&#8221; align=&#8221;right&#8221; force_fullwidth=&#8221;on&#8221; align_tablet=&#8221;center&#8221; align_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; align_phone=&#8221;center&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;support-contact-manuals&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221; column_structure=&#8221;1_2,1_2&#8243;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Customer Service&#8221; module_id=&#8221;support-contact&#8221; _builder_version=&#8221;3.17.6&#8243; global_module=&#8221;28072&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><strong>Customer<\/strong>&nbsp;Service<\/h2>\n<p><em><a href=\"tel:(+66) 02 058 7899\">(+66) 02 058 7899<\/a><\/em><\/p>\n<p class=\"horario\">Available from Monday to Friday, <br>8 to 20h<\/p>\n<p><a class=\"itk-atencion-mail\" href=\"mailto:service@teka.co.th\">service@teka.co.th<\/a><a class=\"itk-atencion-formulario\" href=\"https:\/\/www.teka.com\/en-la\/support\/request-repair\/\">Request repair<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Manuals&#8221; module_id=&#8221;support-manuals&#8221; _builder_version=&#8221;3.18.4&#8243; global_module=&#8221;28073&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><strong>Manuals<\/strong><\/h3>\n<p>Product manuals are included in the product package when acquired. If you need another copy, you can download it here.<\/p>\n<form action=\"https:\/\/www.teka.com\/en-la\/support\/manuals\/\" id=\"form-manual-container\"><input id=\"input-manual-submit\" name=\"manual-submit\" type=\"submit\" value=\"\ue812\"><select id=\"select-manual\" name=\"se\" style=\"width:420px;float: left\"><\/select><\/form>\n<p><a href=\"#\" style=\"display:none;\">Where do I find the serial number?<\/a><\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Safety warnings&#8221; module_id=&#8221;support-manuals&#8221; module_class=&#8221;hide_safety_warnings&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Safety <strong>warnings<\/strong><\/h3>\n<p>Here you can find recommendations and safety guides, as well as your product\u2019s revision campaigns.<\/p>\n<p><a href=\"https:\/\/www.teka.com\/en-la\/support\/safety-warnings\/\">+ See warnings<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; &nbsp; Need assistance? Select a topic TopicWarranty\u00a0registration Register your product warranty and access to exclusive promotions for Teka customers.\u00a0By registrering your products you will also be able to easily manage any future incident. + Warranty information Find your product <form action=\"https:\/\/www.teka.com\/en-la\/support\/warranty-registration\/\">\r\n    <p><select id=\"select-garantia\" name=\"garantia\"><\/select><\/p>\r\n    <\/form> Find your\u00a0Technical Service We recommend visiting Teka Official Technical Services for any kind of [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-5193","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support | Teka Laos-EN<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.teka.com\/en-la\/support\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support | Teka Laos-EN\" \/>\n<meta property=\"og:description\" content=\"&nbsp; &nbsp; Need assistance? Select a topic TopicWarranty\u00a0registration Register your product warranty and access to exclusive promotions for Teka customers.\u00a0By registrering your products you will also be able to easily manage any future incident. + Warranty information Find your product Find your\u00a0Technical Service We recommend visiting Teka Official Technical Services for any kind of [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.teka.com\/en-la\/support\/\" \/>\n<meta property=\"og:site_name\" content=\"Teka Laos-EN\" \/>\n<meta property=\"article:modified_time\" content=\"2024-08-06T09:18:46+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.teka.com\/en-la\/support\/\",\"url\":\"https:\/\/www.teka.com\/en-la\/support\/\",\"name\":\"Support | Teka Laos-EN\",\"isPartOf\":{\"@id\":\"https:\/\/www.teka.com\/en-la\/#website\"},\"datePublished\":\"2018-08-09T09:59:03+00:00\",\"dateModified\":\"2024-08-06T09:18:46+00:00\",\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.teka.com\/en-la\/support\/\"]}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.teka.com\/en-la\/#website\",\"url\":\"https:\/\/www.teka.com\/en-la\/\",\"name\":\"Teka Laos-EN\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.teka.com\/en-la\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Support | Teka Laos-EN","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.teka.com\/en-la\/support\/","og_locale":"en_GB","og_type":"article","og_title":"Support | Teka Laos-EN","og_description":"&nbsp; &nbsp; Need assistance? 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