{"id":5217,"date":"2018-08-10T10:26:19","date_gmt":"2018-08-10T08:26:19","guid":{"rendered":"http:\/\/teka.com\/?page_id=5217"},"modified":"2024-07-03T13:07:25","modified_gmt":"2024-07-03T11:07:25","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/www.teka.com\/es-do\/soporte\/preguntas-frecuentes\/","title":{"rendered":"Preguntas frecuentes"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00bb1&#8243; module_id=\u00bbsupport-faq\u00bb _builder_version=\u00bb3.17.6&#8243; background_image=\u00bbhttps:\/\/www.teka.com\/es-do\/wp-content\/uploads\/sites\/95\/2018\/11\/teka-web-support-1920&#215;833.jpg\u00bb background_position=\u00bbcenter_left\u00bb global_module=\u00bb5258&#8243; global_colors_info=\u00bb{}\u00bb][et_pb_row column_structure=\u00bb1_2,1_2&#8243; _builder_version=\u00bb4.16&#8243; background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][\/et_pb_column][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb4.22.1&#8243; locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"color: #ffffff;\">\u00bfNecesitas ayuda?<\/span><\/h2>\n<h4><span style=\"color: #ffffff;\">Selecciona un tema<\/span><\/h4>\n<p><select id=\"select-faq\" name=\"select\"><option disabled=\"disabled\" value=\"tema\">Tema<\/option><\/select><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; module_id=\u00bbsupport-contact-manuals\u00bb _builder_version=\u00bb4.16&#8243; global_colors_info=\u00bb{}\u00bb][et_pb_row column_structure=\u00bb1_2,1_2&#8243; _builder_version=\u00bb4.16&#8243; background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text admin_label=\u00bbCustomer Service\u00bb module_id=\u00bbsupport-contact\u00bb _builder_version=\u00bb3.19&#8243; global_module=\u00bb28072&#8243; saved_tabs=\u00bball\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<h2><strong>Atenci\u00f3n<\/strong> al Cliente<\/h2>\n<p>Ciudad de M\u00e9xico:<br \/><em><a href=\"tel:55 5133 3204\">55 5133 3204<\/a><\/em><\/p>\n<p>Del interior:<br \/><em><a href=\"tel:01800 8352 728\">01800 8352 728<\/a><\/em><\/p>\n<p class=\"horario\">De lunes a viernes de 8:00 a 17:30 hrs.<\/p>\n<p><a class=\"itk-atencion-mail\" href=\"mailto:contacto@teka.com.mx\">contacto@teka.com.mx<\/a><a class=\"itk-atencion-formulario\" href=\"https:\/\/www.teka.com\/es-do\/soporte\/solicitar-reparacion\/\">Solicitar reparaci\u00f3n<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text admin_label=\u00bbManuals\u00bb module_id=\u00bbsupport-manuals\u00bb _builder_version=\u00bb3.19&#8243; global_module=\u00bb28073&#8243; saved_tabs=\u00bball\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<h3><strong>Manuales<\/strong><\/h3>\n<p>Los manuales de instrucciones se incluyen al comprar el producto. Pero si lo has perdido o no lo encuentras, puedes descargarlo aqu\u00ed.<\/p>\n<form action=\"https:\/\/www.teka.com\/es-do\/soporte\/manuales\/\" id=\"form-manual-container\"><input id=\"input-manual-submit\" name=\"manual-submit\" type=\"submit\" value=\"\ue812\"><select id=\"select-manual\" name=\"se\" style=\"width:420px;float: left\"><\/select><\/form>\n<p><a href=\"#\" style=\"display:none;\">Where do I find the serial number?<\/a><\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=\u00bbSafety warnings\u00bb module_id=\u00bbsupport-manuals\u00bb module_class=\u00bbmap_menu\u00bb _builder_version=\u00bb4.16&#8243; global_colors_info=\u00bb{}\u00bb]<\/p>\n<h3>Encuentra tu Servicio T\u00e9cnico<\/h3>\n<p>Nuestros servicios t\u00e9cnicos oficiales est\u00e1n a su disposici\u00f3n siempre que necesite cualquier tipo de asistencia.<\/p>\n<p><a href=\"https:\/\/www.teka.com\/es-do\/?page_id=5223\">+ Buscar en mapa<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; \u00bfNecesitas ayuda? Selecciona un tema Tema &nbsp; &nbsp; &nbsp;Atenci\u00f3n al Cliente Ciudad de M\u00e9xico:55 5133 3204 Del interior:01800 8352 728 De lunes a viernes de 8:00 a 17:30 hrs. contacto@teka.com.mxSolicitar reparaci\u00f3n Manuales Los manuales de instrucciones se incluyen al comprar el producto. Pero si lo has perdido o no lo encuentras, puedes descargarlo aqu\u00ed. <form action=\"https:\/\/www.teka.com\/es-do\/soporte\/manuales\/\" id=\"form-manual-container\"><input id=\"input-manual-submit\" name=\"manual-submit\" type=\"submit\" value=\"\ue812\"><select id=\"select-manual\" name=\"se\" style=\"width:420px;float: left\"><\/select><\/form> Where do I find the serial number? [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":5193,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-5217","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Teka Support | Frequently Asqued Questions about our products<\/title>\n<meta name=\"description\" content=\"Find easy solutions for the most common problems or just learn how to take care of your appliance with our Frequently Asqued Questions. We&#039;re here to help!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.teka.com\/es-do\/soporte\/preguntas-frecuentes\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Teka Support | Frequently Asqued Questions about our products\" \/>\n<meta property=\"og:description\" content=\"Find easy solutions for the most common problems or just learn how to take care of your appliance with our Frequently Asqued Questions. We&#039;re here to help!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.teka.com\/es-do\/soporte\/preguntas-frecuentes\/\" \/>\n<meta property=\"og:site_name\" content=\"Teka Rep\u00fablica Dominicana\" \/>\n<meta property=\"article:modified_time\" content=\"2024-07-03T11:07:25+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minuto\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.teka.com\/es-do\/soporte\/preguntas-frecuentes\/\",\"url\":\"https:\/\/www.teka.com\/es-do\/soporte\/preguntas-frecuentes\/\",\"name\":\"Teka Support | Frequently Asqued Questions about our products\",\"isPartOf\":{\"@id\":\"https:\/\/www.teka.com\/es-do\/#website\"},\"datePublished\":\"2018-08-10T08:26:19+00:00\",\"dateModified\":\"2024-07-03T11:07:25+00:00\",\"description\":\"Find easy solutions for the most common problems or just learn how to take care of your appliance with our Frequently Asqued Questions. We're here to help!\",\"breadcrumb\":{\"@id\":\"https:\/\/www.teka.com\/es-do\/soporte\/preguntas-frecuentes\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.teka.com\/es-do\/soporte\/preguntas-frecuentes\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.teka.com\/es-do\/soporte\/preguntas-frecuentes\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Soporte\",\"item\":\"https:\/\/www.teka.com\/es-do\/soporte\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Preguntas frecuentes\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.teka.com\/es-do\/#website\",\"url\":\"https:\/\/www.teka.com\/es-do\/\",\"name\":\"Teka Rep\u00fablica Dominicana\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.teka.com\/es-do\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.teka.com\/es-do\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.teka.com\/es-do\/#organization\",\"name\":\"Teka Rep\u00fablica Dominicana\",\"url\":\"https:\/\/www.teka.com\/es-do\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\/\/www.teka.com\/es-do\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.teka.com\/es-do\/wp-content\/uploads\/sites\/95\/2018\/10\/404-teka.png\",\"contentUrl\":\"https:\/\/www.teka.com\/es-do\/wp-content\/uploads\/sites\/95\/2018\/10\/404-teka.png\",\"width\":200,\"height\":200,\"caption\":\"Teka Rep\u00fablica Dominicana\"},\"image\":{\"@id\":\"https:\/\/www.teka.com\/es-do\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Teka Support | Frequently Asqued Questions about our products","description":"Find easy solutions for the most common problems or just learn how to take care of your appliance with our Frequently Asqued Questions. We're here to help!","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.teka.com\/es-do\/soporte\/preguntas-frecuentes\/","og_locale":"es_ES","og_type":"article","og_title":"Teka Support | Frequently Asqued Questions about our products","og_description":"Find easy solutions for the most common problems or just learn how to take care of your appliance with our Frequently Asqued Questions. We're here to help!","og_url":"https:\/\/www.teka.com\/es-do\/soporte\/preguntas-frecuentes\/","og_site_name":"Teka Rep\u00fablica Dominicana","article_modified_time":"2024-07-03T11:07:25+00:00","twitter_card":"summary_large_image","twitter_misc":{"Tiempo de lectura":"1 minuto"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.teka.com\/es-do\/soporte\/preguntas-frecuentes\/","url":"https:\/\/www.teka.com\/es-do\/soporte\/preguntas-frecuentes\/","name":"Teka Support | Frequently Asqued Questions about our products","isPartOf":{"@id":"https:\/\/www.teka.com\/es-do\/#website"},"datePublished":"2018-08-10T08:26:19+00:00","dateModified":"2024-07-03T11:07:25+00:00","description":"Find easy solutions for the most common problems or just learn how to take care of your appliance with our Frequently Asqued Questions. We're here to help!","breadcrumb":{"@id":"https:\/\/www.teka.com\/es-do\/soporte\/preguntas-frecuentes\/#breadcrumb"},"inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.teka.com\/es-do\/soporte\/preguntas-frecuentes\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.teka.com\/es-do\/soporte\/preguntas-frecuentes\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Soporte","item":"https:\/\/www.teka.com\/es-do\/soporte\/"},{"@type":"ListItem","position":2,"name":"Preguntas frecuentes"}]},{"@type":"WebSite","@id":"https:\/\/www.teka.com\/es-do\/#website","url":"https:\/\/www.teka.com\/es-do\/","name":"Teka Rep\u00fablica Dominicana","description":"","publisher":{"@id":"https:\/\/www.teka.com\/es-do\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.teka.com\/es-do\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es"},{"@type":"Organization","@id":"https:\/\/www.teka.com\/es-do\/#organization","name":"Teka Rep\u00fablica Dominicana","url":"https:\/\/www.teka.com\/es-do\/","logo":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/www.teka.com\/es-do\/#\/schema\/logo\/image\/","url":"https:\/\/www.teka.com\/es-do\/wp-content\/uploads\/sites\/95\/2018\/10\/404-teka.png","contentUrl":"https:\/\/www.teka.com\/es-do\/wp-content\/uploads\/sites\/95\/2018\/10\/404-teka.png","width":200,"height":200,"caption":"Teka Rep\u00fablica Dominicana"},"image":{"@id":"https:\/\/www.teka.com\/es-do\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.teka.com\/es-do\/wp-json\/wp\/v2\/pages\/5217","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.teka.com\/es-do\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.teka.com\/es-do\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.teka.com\/es-do\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/www.teka.com\/es-do\/wp-json\/wp\/v2\/comments?post=5217"}],"version-history":[{"count":18,"href":"https:\/\/www.teka.com\/es-do\/wp-json\/wp\/v2\/pages\/5217\/revisions"}],"predecessor-version":[{"id":69123,"href":"https:\/\/www.teka.com\/es-do\/wp-json\/wp\/v2\/pages\/5217\/revisions\/69123"}],"up":[{"embeddable":true,"href":"https:\/\/www.teka.com\/es-do\/wp-json\/wp\/v2\/pages\/5193"}],"wp:attachment":[{"href":"https:\/\/www.teka.com\/es-do\/wp-json\/wp\/v2\/media?parent=5217"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}