{"id":5217,"date":"2018-08-10T10:26:19","date_gmt":"2018-08-10T08:26:19","guid":{"rendered":"http:\/\/teka.com\/?page_id=5217"},"modified":"2024-12-19T23:12:45","modified_gmt":"2024-12-19T22:12:45","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/www.teka.com\/es-mx\/soporte\/preguntas-frecuentes\/","title":{"rendered":"Preguntas frecuentes"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;support-faq&#8221; _builder_version=&#8221;3.17.6&#8243; background_image=&#8221;https:\/\/www.teka.com\/es-mx\/wp-content\/uploads\/sites\/11\/2018\/11\/teka-web-support-1920&#215;833.jpg&#8221; background_position=&#8221;center_left&#8221; global_module=&#8221;5258&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.22.1&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><span style=\"color: #ffffff\">\u00bfNecesitas ayuda?<\/span><\/h2>\n<p><span style=\"color: #ffffff;\">Selecciona una categor\u00eda de producto para acceder a las preguntas frecuentes. <\/span><\/p>\n<p><select id=\"select-faq\" name=\"select\"><\/select>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;support-contact-manuals&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Customer Service&#8221; module_id=&#8221;support-contact&#8221; _builder_version=&#8221;4.9.2&#8243; global_module=&#8221;28072&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><strong>Atenci\u00f3n<\/strong> al Cliente<\/h2>\n<p><em><a href=\"tel:55 5133 3210\">55 5133 3210<\/a><\/em><\/p>\n<p class=\"horario\">De lunes a viernes de 8:30 a 18:00 hrs.<\/p>\n<p><a class=\"itk-atencion-mail\" href=\"mailto:contacto@teka.com.mx\">contacto@teka.com.mx<\/a><a class=\"itk-atencion-formulario\" href=\"https:\/\/www.teka.com\/es-mx\/soporte\/solicitar-reparacion\/\">Solicitar reparaci\u00f3n<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Manuals&#8221; module_id=&#8221;support-manuals&#8221; _builder_version=&#8221;3.19&#8243; global_module=&#8221;28073&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><strong>Manuales<\/strong><\/h3>\n<p>Los manuales de instrucciones se incluyen al comprar el producto. Pero si lo has perdido o no lo encuentras, puedes descargarlo aqu\u00ed.<\/p>\n<form action=\"https:\/\/www.teka.com\/es-mx\/soporte\/manuales\/\" id=\"form-manual-container\"><input id=\"input-manual-submit\" name=\"manual-submit\" type=\"submit\" value=\"\ue812\"><select id=\"select-manual\" name=\"se\" style=\"width:420px;float: left\"><\/select><\/form>\n<p><a href=\"#\" style=\"display:none;\">Where do I find the serial number?<\/a><\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Safety warnings&#8221; module_id=&#8221;support-manuals&#8221; module_class=&#8221;map_menu&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Encuentra tu Servicio T\u00e9cnico<\/h3>\n<p>Nuestros servicios t\u00e9cnicos oficiales est\u00e1n a su disposici\u00f3n siempre que necesite cualquier tipo de asistencia.<\/p>\n<p><a href=\"https:\/\/www.teka.com\/es-mx\/mapa\/\">+ Buscar en mapa<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00bfNecesitas ayuda? Selecciona una categor\u00eda de producto para acceder a las preguntas frecuentes. Atenci\u00f3n al Cliente 55 5133 3210 De lunes a viernes de 8:30 a 18:00 hrs. contacto@teka.com.mxSolicitar reparaci\u00f3n Manuales Los manuales de instrucciones se incluyen al comprar el producto. Pero si lo has perdido o no lo encuentras, puedes descargarlo aqu\u00ed. <form action=\"https:\/\/www.teka.com\/es-mx\/soporte\/manuales\/\" id=\"form-manual-container\"><input id=\"input-manual-submit\" name=\"manual-submit\" type=\"submit\" value=\"\ue812\"><select id=\"select-manual\" name=\"se\" style=\"width:420px;float: left\"><\/select><\/form> Where do I find the serial number? Encuentra [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":5193,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-5217","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ sobre Electrodom\u00e9sticos Teka y Soporte T\u00e9cnico<\/title>\n<meta name=\"description\" content=\"Resuelve las dudas m\u00e1s frecuentes sobre electrodom\u00e9sticos Teka: atenci\u00f3n al cliente, manuales de usuarios y servicio t\u00e9cnico disponible.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.teka.com\/es-mx\/soporte\/preguntas-frecuentes\/\" 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