{"id":5193,"date":"2018-08-09T09:59:03","date_gmt":"2018-08-09T09:59:03","guid":{"rendered":"http:\/\/teka.com\/?page_id=5193"},"modified":"2024-08-06T11:33:04","modified_gmt":"2024-08-06T11:33:04","slug":"support","status":"publish","type":"page","link":"https:\/\/www.teka.com\/fr-ma\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;support-faq&#8221; _builder_version=&#8221;3.17.6&#8243; background_image=&#8221;https:\/\/www.teka.com\/fr-ma\/wp-content\/uploads\/sites\/51\/2018\/11\/teka-web-support-1920&#215;833.jpg&#8221; background_position=&#8221;center_left&#8221; global_module=&#8221;5258&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221; column_structure=&#8221;1_2,1_2&#8243;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.22.1&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"color: #ffffff;\">Besoin d&#8217;aide ?<\/span><\/h2>\n<h4><span style=\"color: #ffffff;\">S\u00e9lectionner un sujet<\/span><\/h4>\n<p>&nbsp;<br \/>\n<select id=\"select-faq\" name=\"select\"><option disabled=\"disabled\" value=\"tema\">Sujet<\/option><\/select><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;support-warranty&#8221; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;||0px|&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; custom_margin=&#8221;||0px|&#8221; custom_padding=&#8221;||0px|&#8221; global_colors_info=&#8221;{}&#8221; column_structure=&#8221;1_2,1_2&#8243;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Enregistrement de&nbsp;<strong>garantie<\/strong><\/h2>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; custom_margin=&#8221;0px|||&#8221; custom_padding=&#8221;0px||5%|&#8221; border_width_bottom=&#8221;2px&#8221; border_color_bottom=&#8221;#dddddd&#8221; global_colors_info=&#8221;{}&#8221; column_structure=&#8221;1_2,1_2&#8243;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text module_id=&#8221;support-warranty-left&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Enregistrez la garantie de votre produit et acc\u00e9dez \u00e0 des promotions exclusives pour les clients Teka. De plus, en enregistrant vos produits, vous pourrez g\u00e9rer facilement tout incident futur.<\/p>\n<p><a href=\"https:\/\/www.teka.com\/fr-ma\/support\/certificat-de-garantie\/\">+ Informations sur la garantie<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text module_id=&#8221;support-warranty-right&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>Trouver votre produit<\/strong><\/p>\n<p><form action=\"https:\/\/www.teka.com\/fr-ma\/support\/enregistrement-de-la-garantie\/\">\r\n    <p><select id=\"select-garantia\" name=\"garantia\"><\/select><\/p>\r\n    <\/form><br \/>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;support-sat&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row module_class=&#8221;map_menu&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; column_structure=&#8221;1_2,1_2&#8243;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Trouver votre <strong>Service Technique<\/strong><\/h2>\n<p>Nous vous recommandons vivement de toujours consulter les Services Techniques Officiels de Teka pour tout type de r\u00e9paration ou d&#8217;incidence. Vous trouverez votre service technique le plus proche sur la carte.<\/p>\n<p><a href=\"https:\/\/www.teka.com\/fr-ma\/?page_id=5223\">+ Voir la carte<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/www.teka.com\/wp-content\/uploads\/sites\/3\/2018\/10\/Soporte-teka.com_638x363.jpg&#8221; align=&#8221;right&#8221; force_fullwidth=&#8221;on&#8221; align_tablet=&#8221;center&#8221; align_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; align_phone=&#8221;center&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;support-contact-manuals&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221; column_structure=&#8221;1_2,1_2&#8243;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Customer Service&#8221; module_id=&#8221;support-contact&#8221; _builder_version=&#8221;3.19&#8243; global_module=&#8221;28072&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Service <strong>Client<\/strong><\/h2>\n<p><em><a href=\"tel:+212 522 674 462\">+212 522 674 462<\/a><\/em><br \/>\nLundi, mardi: 9h30-13h \/ 14h-17h30<br \/>\nMercredi, jeudi: 9h-13h \/ 14h-17h30<br \/>\nVendredi : 9h-13h \/ 14h-16h<\/p>\n<p><a class=\"itk-atencion-mail\" href=\"mailto:info@teka.ma\">info@teka.ma<\/a><a class=\"itk-atencion-formulario\" href=\"https:\/\/www.teka.com\/fr-ma\/support\/demander-une-reparation\/\">Demander une r\u00e9paration<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Manuals&#8221; module_id=&#8221;support-manuals&#8221; _builder_version=&#8221;3.19&#8243; global_module=&#8221;28073&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><strong>Manuels<\/strong><\/h3>\n<p>Les manuels d&#8217;utilisation sont inclus dans l&#8217;emballage du produit lors de l&#8217;achat. Si vous avez besoin d&#8217;une autre copie, vous pouvez la t\u00e9l\u00e9charger ici.<\/p>\n<form action=\"https:\/\/www.teka.com\/fr-ma\/support\/manuels-dutilisation\/\" id=\"form-manual-container\"><input id=\"input-manual-submit\" name=\"manual-submit\" type=\"submit\" value=\"\ue812\"><select id=\"select-manual\" name=\"se\" style=\"width:420px;float: left\"><\/select><\/form>\n<p><a href=\"#\" style=\"display:none;\">O\u00f9 trouver le num\u00e9ro de s\u00e9rie ?<\/a><\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Safety warnings&#8221; module_id=&#8221;support-manuals&#8221; module_class=&#8221;hide_safety_manuals&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Avertissements de <strong>s\u00e9curit\u00e9<\/strong><\/h3>\n<p>Ici vous trouverez des recommandations et des guides de s\u00e9curit\u00e9, ainsi que vos campagnes de r\u00e9vision du produit.<\/p>\n<p><a href=\"https:\/\/www.teka.com\/fr-ma\/support\/safety-warnings\/\">+ Consulter les avertissements<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Besoin d&#8217;aide ? S\u00e9lectionner un sujet &nbsp; Sujet &nbsp; &nbsp;Enregistrement de&nbsp;garantie Enregistrez la garantie de votre produit et acc\u00e9dez \u00e0 des promotions exclusives pour les clients Teka. De plus, en enregistrant vos produits, vous pourrez g\u00e9rer facilement tout incident futur. + Informations sur la garantie Trouver votre produit <form action=\"https:\/\/www.teka.com\/fr-ma\/support\/enregistrement-de-la-garantie\/\">\r\n    <p><select id=\"select-garantia\" name=\"garantia\"><\/select><\/p>\r\n    <\/form> Trouver votre Service Technique Nous [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-5193","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support | Teka Morocco<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.teka.com\/fr-ma\/support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support | Teka Morocco\" \/>\n<meta property=\"og:description\" content=\"&nbsp; Besoin d&#039;aide ? 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De plus, en enregistrant vos produits, vous pourrez g\u00e9rer facilement tout incident futur. + Informations sur la garantie Trouver votre produit Trouver votre Service Technique Nous [&hellip;]","og_url":"https:\/\/www.teka.com\/fr-ma\/support\/","og_site_name":"Teka Morocco","article_modified_time":"2024-08-06T11:33:04+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.teka.com\/fr-ma\/support\/","url":"https:\/\/www.teka.com\/fr-ma\/support\/","name":"Support | Teka Morocco","isPartOf":{"@id":"https:\/\/www.teka.com\/fr-ma\/#website"},"datePublished":"2018-08-09T09:59:03+00:00","dateModified":"2024-08-06T11:33:04+00:00","inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.teka.com\/fr-ma\/support\/"]}]},{"@type":"WebSite","@id":"https:\/\/www.teka.com\/fr-ma\/#website","url":"https:\/\/www.teka.com\/fr-ma\/","name":"Teka Morocco","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.teka.com\/fr-ma\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/www.teka.com\/fr-ma\/wp-json\/wp\/v2\/pages\/5193","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.teka.com\/fr-ma\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.teka.com\/fr-ma\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.teka.com\/fr-ma\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/www.teka.com\/fr-ma\/wp-json\/wp\/v2\/comments?post=5193"}],"version-history":[{"count":75,"href":"https:\/\/www.teka.com\/fr-ma\/wp-json\/wp\/v2\/pages\/5193\/revisions"}],"predecessor-version":[{"id":58673,"href":"https:\/\/www.teka.com\/fr-ma\/wp-json\/wp\/v2\/pages\/5193\/revisions\/58673"}],"wp:attachment":[{"href":"https:\/\/www.teka.com\/fr-ma\/wp-json\/wp\/v2\/media?parent=5193"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}