{"id":5193,"date":"2018-08-09T09:59:03","date_gmt":"2018-08-09T09:59:03","guid":{"rendered":"http:\/\/teka.com\/?page_id=5193"},"modified":"2026-02-12T10:32:16","modified_gmt":"2026-02-12T10:32:16","slug":"support","status":"publish","type":"page","link":"https:\/\/www.teka.com\/global\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Secci\u00f3n&#8221; module_id=&#8221;support-faq&#8221; _builder_version=&#8221;4.27.4&#8243; background_image=&#8221;https:\/\/www.teka.com\/global\/wp-content\/uploads\/sites\/3\/2025\/06\/Teka-Global-SAT-Technical-Service-Main-banner.webp&#8221; background_position=&#8221;center_left&#8221; background_last_edited=&#8221;on|phone&#8221; background_image_phone=&#8221;https:\/\/www.teka.com\/global\/wp-content\/uploads\/sites\/3\/2018\/08\/Teka-Global-SAT-General-image.jpg&#8221; global_module=&#8221;5258&#8243; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; disabled_on=&#8221;on|on|on&#8221; admin_label=&#8221;Row&#8221; _builder_version=&#8221;4.22.1&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; disabled=&#8221;on&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text disabled_on=&#8221;on|on|on&#8221; _builder_version=&#8221;4.22.1&#8243; disabled=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"color: #ffffff;\">Need assistance?<\/span><\/h2>\n<div class=\"asp_w_container asp_w_container_1 asp_w_container_1_1\" data-id=\"1\" data-instance=\"1\"><div class='asp_w asp_m asp_m_1 asp_m_1_1 wpdreams_asp_sc wpdreams_asp_sc-1 ajaxsearchpro asp_main_container asp_non_compact' data-id=\"1\" data-name=\"FAQ - GLOBAL\" data-instance=\"1\" id='ajaxsearchpro1_1'><div class=\"probox\"><div class='prosettings' style='display:none;' data-opened=0><div class='innericon'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" viewBox=\"0 0 512 512\"><path d=\"M170 294c0 33.138-26.862 60-60 60-33.137 0-60-26.862-60-60 0-33.137 26.863-60 60-60 33.138 0 60 26.863 60 60zm-60 90c-6.872 0-13.565-.777-20-2.243V422c0 11.046 8.954 20 20 20s20-8.954 20-20v-40.243c-6.435 1.466-13.128 2.243-20 2.243zm0-180c6.872 0 13.565.777 20 2.243V90c0-11.046-8.954-20-20-20s-20 8.954-20 20v116.243c6.435-1.466 13.128-2.243 20-2.243zm146-7c12.13 0 22 9.87 22 22s-9.87 22-22 22-22-9.87-22-22 9.87-22 22-22zm0-38c-33.137 0-60 26.863-60 60 0 33.138 26.863 60 60 60 33.138 0 60-26.862 60-60 0-33.137-26.862-60-60-60zm0-30c6.872 0 13.565.777 20 2.243V90c0-11.046-8.954-20-20-20s-20 8.954-20 20v41.243c6.435-1.466 13.128-2.243 20-2.243zm0 180c-6.872 0-13.565-.777-20-2.243V422c0 11.046 8.954 20 20 20s20-8.954 20-20V306.757c-6.435 1.466-13.128 2.243-20 2.243zm146-75c-33.137 0-60 26.863-60 60 0 33.138 26.863 60 60 60 33.138 0 60-26.862 60-60 0-33.137-26.862-60-60-60zm0-30c6.872 0 13.565.777 20 2.243V90c0-11.046-8.954-20-20-20s-20 8.954-20 20v116.243c6.435-1.466 13.128-2.243 20-2.243zm0 180c-6.872 0-13.565-.777-20-2.243V422c0 11.046 8.954 20 20 20s20-8.954 20-20v-40.243c-6.435 1.466-13.128 2.243-20 2.243z\"\/><\/svg><\/div><\/div><div class='proinput'><form role=\"search\" action='#' autocomplete=\"off\" aria-label=\"Search form\"><input type='search' class='orig' placeholder='Write your question here' name='phrase' value='' aria-label=\"Search input\" autocomplete=\"off\"\/><input type='text' class='autocomplete' name='phrase' value='' aria-label=\"Search autocomplete input\" aria-hidden=\"true\" tabindex=\"-1\" autocomplete=\"off\" disabled\/><\/form><\/div><button class='promagnifier' aria-label=\"Search magnifier button\"><span class='asp_text_button hiddend'> Search <\/span><span class='innericon'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" viewBox=\"0 0 512 512\"><path d=\"M460.355 421.59l-106.51-106.512c20.04-27.553 31.884-61.437 31.884-98.037C385.73 124.935 310.792 50 218.685 50c-92.106 0-167.04 74.934-167.04 167.04 0 92.107 74.935 167.042 167.04 167.042 34.912 0 67.352-10.773 94.184-29.158L419.945 462l40.41-40.41zM100.63 217.04c0-65.095 52.96-118.055 118.056-118.055 65.098 0 118.057 52.96 118.057 118.056 0 65.097-52.96 118.057-118.057 118.057-65.096 0-118.055-52.96-118.055-118.056z\"\/><\/svg><\/span><span class=\"asp_clear\"><\/span><\/button><div class='proloading'><div class=\"asp_loader\"><div class=\"asp_loader-inner asp_simple-circle\"><\/div><\/div><\/div><div class='proclose'><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\" width=\"512px\" height=\"512px\" viewBox=\"0 0 512 512\" enable-background=\"new 0 0 512 512\" xml:space=\"preserve\"><polygon points=\"438.393,374.595 319.757,255.977 438.378,137.348 374.595,73.607 255.995,192.225 137.375,73.622 73.607,137.352 192.246,255.983 73.622,374.625 137.352,438.393 256.002,319.734 374.652,438.378 \"\/><\/svg><\/div><\/div><\/div><div class='asp_data_container' style=\"display:none !important;\"><div class=\"asp_init_data\" style=\"display:none !important;\" id=\"asp_init_id_1_1\" data-asp-id=\"1\" data-asp-instance=\"1\" data-settings=\"{&quot;animations&quot;:{&quot;pc&quot;:{&quot;settings&quot;:{&quot;anim&quot;:&quot;fadedrop&quot;,&quot;dur&quot;:300},&quot;results&quot;:{&quot;anim&quot;:&quot;fadedrop&quot;,&quot;dur&quot;:300},&quot;items&quot;:&quot;fadeInDown&quot;},&quot;mob&quot;:{&quot;settings&quot;:{&quot;anim&quot;:&quot;fadedrop&quot;,&quot;dur&quot;:&quot;300&quot;},&quot;results&quot;:{&quot;anim&quot;:&quot;fadedrop&quot;,&quot;dur&quot;:&quot;300&quot;},&quot;items&quot;:&quot;voidanim&quot;}},&quot;autocomplete&quot;:{&quot;enabled&quot;:1,&quot;trigger_charcount&quot;:0,&quot;googleOnly&quot;:0,&quot;lang&quot;:&quot;en&quot;,&quot;mobile&quot;:1},&quot;autop&quot;:{&quot;state&quot;:&quot;disabled&quot;,&quot;phrase&quot;:&quot;&quot;,&quot;count&quot;:10},&quot;charcount&quot;:0,&quot;closeOnDocClick&quot;:1,&quot;compact&quot;:{&quot;enabled&quot;:0,&quot;focus&quot;:1,&quot;width&quot;:&quot;100%&quot;,&quot;width_tablet&quot;:&quot;480px&quot;,&quot;width_phone&quot;:&quot;320px&quot;,&quot;closeOnMagnifier&quot;:1,&quot;closeOnDocument&quot;:0,&quot;position&quot;:&quot;static&quot;,&quot;overlay&quot;:0},&quot;cptArchive&quot;:{&quot;useAjax&quot;:0,&quot;selector&quot;:&quot;#main&quot;,&quot;url&quot;:&quot;&quot;},&quot;detectVisibility&quot;:0,&quot;divi&quot;:{&quot;bodycommerce&quot;:0},&quot;focusOnPageload&quot;:0,&quot;fss_layout&quot;:&quot;flex&quot;,&quot;highlight&quot;:0,&quot;highlightWholewords&quot;:1,&quot;homeurl&quot;:&quot;https:\\\/\\\/www.teka.com\\\/global\\\/&quot;,&quot;is_results_page&quot;:0,&quot;isotopic&quot;:{&quot;itemWidth&quot;:&quot;200px&quot;,&quot;itemWidthTablet&quot;:&quot;200px&quot;,&quot;itemWidthPhone&quot;:&quot;200px&quot;,&quot;itemHeight&quot;:&quot;200px&quot;,&quot;itemHeightTablet&quot;:&quot;200px&quot;,&quot;itemHeightPhone&quot;:&quot;200px&quot;,&quot;pagination&quot;:1,&quot;rows&quot;:2,&quot;gutter&quot;:5,&quot;showOverlay&quot;:1,&quot;blurOverlay&quot;:1,&quot;hideContent&quot;:1},&quot;itemscount&quot;:4,&quot;loaderLocation&quot;:&quot;auto&quot;,&quot;mobile&quot;:{&quot;trigger_on_type&quot;:1,&quot;click_action&quot;:&quot;ajax_search&quot;,&quot;return_action&quot;:&quot;ajax_search&quot;,&quot;click_action_location&quot;:&quot;same&quot;,&quot;return_action_location&quot;:&quot;same&quot;,&quot;redirect_url&quot;:&quot;http:\\\/\\\/teka.com\\\/inter\\\/dev-search-pro\\\/?s={phrase}&quot;,&quot;elementor_url&quot;:&quot;https:\\\/\\\/www.teka.com\\\/global\\\/?asp_ls={phrase}&quot;,&quot;menu_selector&quot;:&quot;#menu-toggle&quot;,&quot;hide_keyboard&quot;:0,&quot;force_res_hover&quot;:0,&quot;force_sett_hover&quot;:0,&quot;force_sett_state&quot;:&quot;closed&quot;},&quot;override_method&quot;:&quot;get&quot;,&quot;overridewpdefault&quot;:1,&quot;prescontainerheight&quot;:&quot;400px&quot;,&quot;preventBodyScroll&quot;:0,&quot;preventEvents&quot;:0,&quot;rb&quot;:{&quot;action&quot;:&quot;nothing&quot;},&quot;resPage&quot;:{&quot;useAjax&quot;:0,&quot;selector&quot;:&quot;#main&quot;,&quot;trigger_type&quot;:1,&quot;trigger_facet&quot;:1,&quot;trigger_magnifier&quot;:0,&quot;trigger_return&quot;:0},&quot;results&quot;:{&quot;width&quot;:&quot;auto&quot;,&quot;width_tablet&quot;:&quot;auto&quot;,&quot;width_phone&quot;:&quot;auto&quot;,&quot;disableClick&quot;:false},&quot;resultsSnapTo&quot;:&quot;left&quot;,&quot;resultsposition&quot;:&quot;hover&quot;,&quot;resultstype&quot;:&quot;vertical&quot;,&quot;sb&quot;:{&quot;redirect_action&quot;:&quot;ajax_search&quot;,&quot;redirect_location&quot;:&quot;same&quot;,&quot;redirect_url&quot;:&quot;?s={phrase}&quot;,&quot;elementor_url&quot;:&quot;https:\\\/\\\/www.teka.com\\\/global\\\/?asp_ls={phrase}&quot;},&quot;scrollBar&quot;:{&quot;horizontal&quot;:{&quot;enabled&quot;:1}},&quot;scrollToResults&quot;:{&quot;enabled&quot;:0,&quot;offset&quot;:0},&quot;select2&quot;:{&quot;nores&quot;:&quot;No results match&quot;},&quot;settings&quot;:{&quot;unselectChildren&quot;:1,&quot;unselectParent&quot;:0,&quot;hideChildren&quot;:0},&quot;settingsHideOnRes&quot;:0,&quot;settingsimagepos&quot;:&quot;right&quot;,&quot;settingsVisible&quot;:0,&quot;show_more&quot;:{&quot;enabled&quot;:0,&quot;url&quot;:&quot;?s={phrase}&quot;,&quot;elementor_url&quot;:&quot;https:\\\/\\\/www.teka.com\\\/global\\\/?asp_ls={phrase}&quot;,&quot;action&quot;:&quot;ajax&quot;,&quot;location&quot;:&quot;same&quot;,&quot;infinite&quot;:1},&quot;singleHighlight&quot;:0,&quot;taxArchive&quot;:{&quot;useAjax&quot;:0,&quot;selector&quot;:&quot;#main&quot;,&quot;url&quot;:&quot;&quot;},&quot;lightbox&quot;:{&quot;overlay&quot;:true,&quot;overlayOpacity&quot;:0.69999999999999996,&quot;overlayColor&quot;:&quot;#FFFFFF&quot;,&quot;nav&quot;:true,&quot;disableRightClick&quot;:true,&quot;close&quot;:true,&quot;animationSpeed&quot;:250,&quot;docClose&quot;:true,&quot;disableScroll&quot;:true,&quot;enableKeyboard&quot;:true},&quot;trigger&quot;:{&quot;delay&quot;:300,&quot;autocomplete_delay&quot;:310,&quot;update_href&quot;:0,&quot;facet&quot;:1,&quot;type&quot;:1,&quot;click&quot;:&quot;ajax_search&quot;,&quot;click_location&quot;:&quot;same&quot;,&quot;return&quot;:&quot;ajax_search&quot;,&quot;return_location&quot;:&quot;same&quot;,&quot;redirect_url&quot;:&quot;http:\\\/\\\/teka.com\\\/inter\\\/dev-search-pro\\\/?s={phrase}&quot;,&quot;elementor_url&quot;:&quot;https:\\\/\\\/www.teka.com\\\/global\\\/?asp_ls={phrase}&quot;,&quot;minWordLength&quot;:2,&quot;charcount_magnifier_enter&quot;:0,&quot;charcount&quot;:0},&quot;close_icon&quot;:{&quot;action&quot;:&quot;clear&quot;,&quot;close_results&quot;:true},&quot;wooShop&quot;:{&quot;useAjax&quot;:0,&quot;selector&quot;:&quot;#main&quot;,&quot;url&quot;:&quot;&quot;}}\"><\/div><div class='asp_hidden_data' style=\"display:none !important;\"><div class='asp_item_overlay'><div class='asp_item_inner'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" viewBox=\"0 0 512 512\"><path d=\"M448.225 394.243l-85.387-85.385c16.55-26.08 26.146-56.986 26.146-90.094 0-92.99-75.652-168.64-168.643-168.64-92.988 0-168.64 75.65-168.64 168.64s75.65 168.64 168.64 168.64c31.466 0 60.94-8.67 86.176-23.734l86.14 86.142c36.755 36.754 92.355-18.783 55.57-55.57zm-344.233-175.48c0-64.155 52.192-116.35 116.35-116.35s116.353 52.194 116.353 116.35S284.5 335.117 220.342 335.117s-116.35-52.196-116.35-116.352zm34.463-30.26c34.057-78.9 148.668-69.75 170.248 12.863-43.482-51.037-119.984-56.532-170.248-12.862z\"\/><\/svg><\/div><\/div><\/div><\/div><div id='__original__ajaxsearchprores1_1' class='asp_w asp_r asp_r_1 asp_r_1_1 vertical ajaxsearchpro wpdreams_asp_sc wpdreams_asp_sc-1' data-id=\"1\" data-instance=\"1\"><div class=\"results\"><div class=\"resdrg\"><\/div><\/div><div class=\"asp_res_loader hiddend\"><div class=\"asp_loader\"><div class=\"asp_loader-inner asp_simple-circle\"><\/div><\/div><\/div><\/div><div id='__original__ajaxsearchprosettings1_1' class=\"asp_w asp_ss asp_ss_1 asp_s asp_s_1 asp_s_1_1 wpdreams_asp_sc wpdreams_asp_sc-1 ajaxsearchpro searchsettings\" data-id=\"1\" data-instance=\"1\"><form name='options' class=\"asp-fss-flex\" aria-label=\"Search settings form\" autocomplete = 'off'><input type=\"hidden\" name=\"current_page_id\" value=\"5193\"><input type='hidden' name='qtranslate_lang' value='0'\/><input type=\"hidden\" name=\"filters_changed\" value=\"0\"><input type=\"hidden\" name=\"filters_initial\" value=\"1\"><input type=\"hidden\" name=\"device\" value=\"1\"><fieldset class=\"asp_filter_generic asp_filter_id_1 asp_filter_n_0\"><legend>Generic filters<\/legend><div class=\"asp_option asp_option_generic asp_option_generic_exact\" role=\"checkbox\" aria-checked=\"false\" tabindex=\"0\"><div class=\"asp_option_inner\"><input type=\"checkbox\" value=\"exact\" id=\"set_exact1_1\" aria-label=\"Exact matches only\" name=\"asp_gen[]\" \/><div class=\"asp_option_checkbox\"><\/div><\/div><div class=\"asp_option_label\"> Exact matches only <\/div><\/div><\/fieldset><div style=\"clear:both;\"><\/div><\/form><\/div><\/div>\n<h4><span style=\"color: #ffffff;\">Select a topic<\/span><\/h4>\n<p><select id=\"select-faq\" name=\"select\"><option value=\"topic\" disabled>Topic<\/option><\/select><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"color: #ffffff;\">Need assistance?<\/span><\/h2>\n<p><span style=\"color: #ffffff;\">Select a product category to access frequently asked questions. <\/span><\/p>\n<p><select id=\"select-faq\" name=\"select\"><option value=\"topic\" disabled>Topic<\/option><\/select><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|700|||||||&#8221; header_text_color=&#8221;#FFFFFF&#8221; header_line_height=&#8221;1.6em&#8221; header_2_font=&#8221;||||||||&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_2_font_size=&#8221;18px&#8221; header_2_line_height=&#8221;1.3em&#8221; header_3_font=&#8221;|700|||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;30px&#8221; header_3_line_height=&#8221;1.5em&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>&nbsp;<\/p>\n<h1>Customer services<\/h1>\n<p>&nbsp;<\/p>\n<h2>How we can help you?<\/h2>\n<p>[\/et_pb_text][et_pb_code _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<select id=\"languageSelection\"><!-- [et_pb_line_break_holder] --><option value=\"\"><\/option><!-- [et_pb_line_break_holder] --><option value=\"https:\/\/www.teka.com\/global\/support\/contact\/\">Contact Us<\/option><!-- [et_pb_line_break_holder] --><option value=\"https:\/\/www.teka.com\/global\/support\/faq\/\">FAQs<\/option><!-- [et_pb_line_break_holder] --><option value=\"https:\/\/www.teka.com\/global\/support\/manuals\/\">User Manuals<\/option><!-- [et_pb_line_break_holder] --><option value=\"https:\/\/www.teka.com\/global\/support\/safety-warnings\/\">Safety and quality warnings<\/option><!-- [et_pb_line_break_holder] --><option value=\"https:\/\/www.teka.com\/global\/category\/inspiration\/care-and-maintenance\/#inspiration-submenu\">Care and maintenance<\/option><!-- [et_pb_line_break_holder] -->    <!-- [et_pb_line_break_holder] --><\/select><!-- [et_pb_line_break_holder] --><script type=\"text\/javascript\"><!-- [et_pb_line_break_holder] -->    $(document).ready(function() {<!-- [et_pb_line_break_holder] -->        \/\/ Inicializar Select2<!-- [et_pb_line_break_holder] -->        $('#languageSelection').select2({<!-- [et_pb_line_break_holder] -->            placeholder: \"Support Resources\",<!-- [et_pb_line_break_holder] -->            allowClear: true<!-- [et_pb_line_break_holder] -->        });<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        \/\/ Escuchar cambios en el valor seleccionado<!-- [et_pb_line_break_holder] -->        $('#languageSelection').on('change', function() {<!-- [et_pb_line_break_holder] -->            const selectedURL = $(this).val();<!-- [et_pb_line_break_holder] -->            if (selectedURL) {<!-- [et_pb_line_break_holder] -->                window.location.href = selectedURL;<!-- [et_pb_line_break_holder] -->            }<!-- [et_pb_line_break_holder] -->        });<!-- [et_pb_line_break_holder] -->    });<!-- [et_pb_line_break_holder] --><\/script><!-- [et_pb_line_break_holder] -->[\/et_pb_code][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;FAQs Categories&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text content_tablet=&#8221;<\/p>\n<h1>Solutions for the most asked questions<\/h1>\n<p>Is your appliance not working as it should? It might have a fault that needs to be checked by a qualified technician \u2014 but it\u2019s also quite possible that you just need to learn a bit more about how to use it effectively. Often, it comes down to simple tips: how to operate it correctly, how to clean it, or how to maintain it properly. You can check the instruction manual that came with the appliance, ask us directly, or see if another user has already asked the same question.<\/p>\n<p>&#8221; content_phone=&#8221;<\/p>\n<h1>Solutions for the<br \/>\nmost asked questions<\/h1>\n<p>&#8221; content_last_edited=&#8221;on|tablet&#8221; disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;FAQs &#8211; FAQs section title&#8221; module_class=&#8221;cat&#8221; _builder_version=&#8221;4.27.4&#8243; text_font_size=&#8221;14px&#8221; header_font=&#8221;|700|||||||&#8221; header_font_size=&#8221;22px&#8221; header_line_height=&#8221;1.6em&#8221; header_3_font=&#8221;|600|||||||&#8221; header_3_text_align=&#8221;center&#8221; header_3_text_color=&#8221;#515151&#8243; header_3_font_size=&#8221;18px&#8221; text_orientation=&#8221;center&#8221; width=&#8221;90%&#8221; width_tablet=&#8221;51%&#8221; width_phone=&#8221;100%&#8221; width_last_edited=&#8221;on|phone&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||20px||false|false&#8221; header_3_text_align_tablet=&#8221;center&#8221; header_3_text_align_last_edited=&#8221;off|desktop&#8221; module_alignment_tablet=&#8221;center&#8221; module_alignment_phone=&#8221;center&#8221; module_alignment_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Solutions for the most asked questions<\/h1>\n<p>Is your appliance not working as it should? It might have a fault that needs to be checked by a qualified technician \u2014 but it\u2019s also quite possible that you just need to learn a bit more about how to use it effectively. Often, it comes down to simple tips: how to operate it correctly, how to clean it, or how to maintain it properly. You can check the instruction manual that came with the appliance, ask us directly, or see if another user has already asked the same question.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_5,1_5,1_5,1_5,1_5&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;0px|||||&#8221; custom_css_main_element=&#8221;display:flex;||align-items:flex-end;||&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; custom_css_main_element_last_edited=&#8221;on|desktop&#8221; custom_css_main_element_tablet=&#8221;display:flex;||align-items: baseline;&#8221; custom_css_main_element_phone=&#8221;display:flex;||align-items: baseline;&#8221;][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.teka.com\/es-es\/wp-content\/uploads\/sites\/2\/2022\/10\/Guia-sobre-que-horno-teka-comprar.jpg&#8221; alt=&#8221;guide on which Teka oven to buy &#8221; url=&#8221;https:\/\/www.teka.com\/global\/faq_cat\/ovens-support\/&#8221; align=&#8221;center&#8221; align_last_edited=&#8221;off|tablet&#8221; admin_label=&#8221;Ovens&#8221; module_class=&#8221;catproducto&#8221; _builder_version=&#8221;4.27.4&#8243; width=&#8221;80%&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||20px||false|false&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;15px||20px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; module_alignment_tablet=&#8221;left&#8221; module_alignment_phone=&#8221;center&#8221; module_alignment_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text module_class=&#8221;cat&#8221; _builder_version=&#8221;4.27.4&#8243; header_3_font=&#8221;|600|||||||&#8221; header_3_text_align=&#8221;center&#8221; header_3_text_color=&#8221;#515151&#8243; header_3_font_size=&#8221;18px&#8221; text_orientation=&#8221;center&#8221; width=&#8221;50%&#8221; width_tablet=&#8221;51%&#8221; width_phone=&#8221;52%&#8221; width_last_edited=&#8221;on|phone&#8221; max_width_tablet=&#8221;75%&#8221; max_width_phone=&#8221;60%&#8221; max_width_last_edited=&#8221;off|desktop&#8221; module_alignment=&#8221;center&#8221; link_option_url=&#8221;https:\/\/www.teka.com\/global\/faq_cat\/ovens-support\/&#8221; header_3_text_align_tablet=&#8221;center&#8221; header_3_text_align_last_edited=&#8221;off|desktop&#8221; module_alignment_tablet=&#8221;center&#8221; module_alignment_phone=&#8221;center&#8221; module_alignment_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4 class=\"cat\">Ovens<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.teka.com\/es-es\/wp-content\/uploads\/sites\/2\/2022\/10\/Guia-sobre-que-microondas-teka-comprar.jpg&#8221; alt=&#8221;guide on which Teka microwave to buy&#8221; url=&#8221;https:\/\/www.teka.com\/global\/faq_cat\/microwaves-support\/&#8221; align=&#8221;center&#8221; admin_label=&#8221;Microwaves&#8221; module_class=&#8221;catproducto&#8221; _builder_version=&#8221;4.27.4&#8243; width=&#8221;80%&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||20px||false|false&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;15px||20px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; module_alignment_tablet=&#8221;left&#8221; module_alignment_phone=&#8221;center&#8221; module_alignment_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text module_class=&#8221;cat&#8221; _builder_version=&#8221;4.16&#8243; header_3_font=&#8221;|600|||||||&#8221; header_3_text_align=&#8221;center&#8221; header_3_text_color=&#8221;#515151&#8243; header_3_font_size=&#8221;15px&#8221; text_orientation=&#8221;center&#8221; width=&#8221;50%&#8221; width_tablet=&#8221;51%&#8221; width_phone=&#8221;52%&#8221; width_last_edited=&#8221;on|phone&#8221; max_width_tablet=&#8221;75%&#8221; max_width_phone=&#8221;60%&#8221; max_width_last_edited=&#8221;off|desktop&#8221; module_alignment=&#8221;center&#8221; link_option_url=&#8221;https:\/\/www.teka.com\/global\/faq_cat\/microwaves-support\/&#8221; header_3_text_align_tablet=&#8221;center&#8221; header_3_text_align_last_edited=&#8221;off|desktop&#8221; module_alignment_tablet=&#8221;center&#8221; module_alignment_phone=&#8221;center&#8221; module_alignment_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4 class=\"cat\">Microwaves<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.teka.com\/es-es\/wp-content\/uploads\/sites\/2\/2022\/10\/Guia-sobre-que-induccion-teka-comprar.jpg&#8221; alt=&#8221;guide on which Teka hob to buy &#8221; url=&#8221;https:\/\/www.teka.com\/global\/faq_cat\/hobs-support\/&#8221; align=&#8221;center&#8221; align_tablet=&#8221;left&#8221; align_last_edited=&#8221;off|tablet&#8221; disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Hobs&#8221; module_class=&#8221;catproducto&#8221; _builder_version=&#8221;4.27.4&#8243; width=&#8221;80%&#8221; width_tablet=&#8221;52%&#8221; width_phone=&#8221;48%&#8221; width_last_edited=&#8221;off|desktop&#8221; module_alignment=&#8221;center&#8221; min_height_last_edited=&#8221;off|tablet&#8221; custom_margin=&#8221;0px|0px|15px|0px|false|false&#8221; custom_margin_tablet=&#8221;58px|0px|20px|0px|false|false&#8221; custom_margin_phone=&#8221;49px|0px|20px|0px|false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;|0px||0px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; module_alignment_tablet=&#8221;left&#8221; module_alignment_phone=&#8221;center&#8221; module_alignment_last_edited=&#8221;off|desktop&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.16&#8243; header_3_font=&#8221;|600|||||||&#8221; header_3_text_align=&#8221;center&#8221; header_3_text_color=&#8221;#515151&#8243; header_3_font_size=&#8221;18px&#8221; text_orientation=&#8221;center&#8221; width=&#8221;100%&#8221; width_last_edited=&#8221;off|desktop&#8221; max_width=&#8221;69%&#8221; max_width_tablet=&#8221;50%&#8221; max_width_phone=&#8221;50%&#8221; max_width_last_edited=&#8221;on|tablet&#8221; module_alignment=&#8221;center&#8221; link_option_url=&#8221;https:\/\/www.teka.com\/global\/faq_cat\/hobs-support\/&#8221; header_3_text_align_last_edited=&#8221;off|desktop&#8221; header_3_line_height_last_edited=&#8221;off|desktop&#8221; module_alignment_tablet=&#8221;left&#8221; module_alignment_phone=&#8221;center&#8221; module_alignment_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4 class=\"cat\">Hobs<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.teka.com\/es-es\/wp-content\/uploads\/sites\/2\/2022\/10\/Guia-sobre-que-campana-teka-comprar.jpg&#8221; alt=&#8221;guide on which Teka hood to buy &#8221; url=&#8221;https:\/\/www.teka.com\/global\/faq_cat\/hoods-support\/&#8221; align=&#8221;center&#8221; align_tablet=&#8221;right&#8221; align_last_edited=&#8221;off|tablet&#8221; disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Hoods&#8221; module_class=&#8221;catproducto&#8221; _builder_version=&#8221;4.27.4&#8243; width=&#8221;80%&#8221; width_tablet=&#8221;52%&#8221; width_phone=&#8221;51%&#8221; width_last_edited=&#8221;off|desktop&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;0px||20px||false|false&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;58px||20px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;|||0px|false|false&#8221; module_alignment_tablet=&#8221;center&#8221; module_alignment_phone=&#8221;center&#8221; module_alignment_last_edited=&#8221;off|desktop&#8221; global_colors_info=&#8221;{}&#8221; width__hover_enabled=&#8221;off|desktop&#8221; width__hover=&#8221;60%&#8221;][\/et_pb_image][et_pb_text disabled_on=&#8221;off|off|off&#8221; module_class=&#8221;cat&#8221; _builder_version=&#8221;4.16&#8243; header_3_font=&#8221;|600|||||||&#8221; header_3_text_align=&#8221;center&#8221; header_3_text_color=&#8221;#515151&#8243; header_3_font_size=&#8221;18px&#8221; text_orientation=&#8221;center&#8221; width=&#8221;60%&#8221; width_tablet=&#8221;51%&#8221; width_phone=&#8221;52%&#8221; width_last_edited=&#8221;on|phone&#8221; max_width_tablet=&#8221;75%&#8221; max_width_phone=&#8221;60%&#8221; max_width_last_edited=&#8221;off|desktop&#8221; module_alignment=&#8221;center&#8221; link_option_url=&#8221;https:\/\/www.teka.com\/global\/faq_cat\/hoods-support\/&#8221; header_3_text_align_tablet=&#8221;center&#8221; header_3_text_align_last_edited=&#8221;off|desktop&#8221; module_alignment_tablet=&#8221;center&#8221; module_alignment_phone=&#8221;center&#8221; module_alignment_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4 class=\"cat\">Hoods<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.teka.com\/es-es\/wp-content\/uploads\/sites\/2\/2022\/10\/Guia-sobre-que-frigorifico-teka-comprar.jpg&#8221; alt=&#8221;guide on which Teka fridge to buy &#8221; url=&#8221;https:\/\/www.teka.com\/global\/faq_cat\/refrigerators-support\/&#8221; align=&#8221;center&#8221; align_tablet=&#8221;center&#8221; align_last_edited=&#8221;off|tablet&#8221; disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Refrigerators&#8221; module_class=&#8221;catproducto&#8221; _builder_version=&#8221;4.27.4&#8243; width=&#8221;80%&#8221; width_tablet=&#8221;50%&#8221; width_phone=&#8221;57%&#8221; width_last_edited=&#8221;off|desktop&#8221; module_alignment=&#8221;center&#8221; min_height_last_edited=&#8221;off|desktop&#8221; custom_margin=&#8221;|0px|20px||false|false&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;34px|0px|20px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;|0px|||false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; module_alignment_tablet=&#8221;left&#8221; module_alignment_phone=&#8221;center&#8221; module_alignment_last_edited=&#8221;off|desktop&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.16&#8243; header_3_font=&#8221;|600|||||||&#8221; header_3_text_align=&#8221;center&#8221; header_3_text_color=&#8221;#515151&#8243; header_3_font_size=&#8221;18px&#8221; text_orientation=&#8221;center&#8221; width=&#8221;100%&#8221; width_last_edited=&#8221;off|desktop&#8221; max_width=&#8221;50%&#8221; max_width_tablet=&#8221;50%&#8221; max_width_phone=&#8221;50%&#8221; max_width_last_edited=&#8221;on|tablet&#8221; module_alignment=&#8221;center&#8221; link_option_url=&#8221;https:\/\/www.teka.com\/global\/faq_cat\/refrigerators-support\/&#8221; header_3_text_align_last_edited=&#8221;off|desktop&#8221; header_3_line_height_last_edited=&#8221;off|desktop&#8221; module_alignment_tablet=&#8221;left&#8221; module_alignment_phone=&#8221;center&#8221; module_alignment_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4 class=\"cat\">Fridges<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_5,1_5,1_5,1_5,1_5&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; custom_padding_last_edited=&#8221;off|desktop&#8221; disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.27.4&#8243; custom_margin_tablet=&#8221;16px||||false|false&#8221; custom_margin_phone=&#8221;0px||||false|false&#8221; custom_margin_last_edited=&#8221;off|desktop&#8221; custom_padding=&#8221;40px||||false|false&#8221; custom_padding_phone=&#8221;0px||||false|false&#8221; custom_css_main_element=&#8221;display:flex;||align-items:baseline;||&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; custom_css_main_element_last_edited=&#8221;on|desktop&#8221; custom_css_main_element_tablet=&#8221;display:flex;||align-items: baseline;&#8221; custom_css_main_element_phone=&#8221;display:flex;||align-items: baseline;&#8221;][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.teka.com\/es-es\/wp-content\/uploads\/sites\/2\/2022\/10\/Guia-sobre-que-fregadero-teka-comprar.jpg&#8221; alt=&#8221;guide on which Teka sink to buy &#8221; url=&#8221;https:\/\/www.teka.com\/global\/faq_cat\/sinks-support\/&#8221; align=&#8221;center&#8221; align_last_edited=&#8221;off|tablet&#8221; disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Sinks&#8221; module_class=&#8221;catproducto&#8221; _builder_version=&#8221;4.27.4&#8243; width=&#8221;80%&#8221; width_tablet=&#8221;50%&#8221; width_phone=&#8221;57%&#8221; width_last_edited=&#8221;off|desktop&#8221; module_alignment=&#8221;center&#8221; min_height_last_edited=&#8221;off|desktop&#8221; custom_margin=&#8221;|0px|20px||false|false&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;34px|0px|20px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;|0px|||false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; module_alignment_tablet=&#8221;left&#8221; module_alignment_phone=&#8221;center&#8221; module_alignment_last_edited=&#8221;off|desktop&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.16&#8243; header_3_font=&#8221;|600|||||||&#8221; header_3_text_align=&#8221;center&#8221; header_3_text_color=&#8221;#515151&#8243; header_3_font_size=&#8221;18px&#8221; text_orientation=&#8221;center&#8221; width=&#8221;100%&#8221; width_last_edited=&#8221;off|desktop&#8221; max_width=&#8221;50%&#8221; max_width_tablet=&#8221;50%&#8221; max_width_phone=&#8221;50%&#8221; max_width_last_edited=&#8221;on|tablet&#8221; module_alignment=&#8221;center&#8221; link_option_url=&#8221;https:\/\/www.teka.com\/global\/faq_cat\/sinks-support\/&#8221; header_3_text_align_tablet=&#8221;&#8221; header_3_text_align_phone=&#8221;&#8221; header_3_text_align_last_edited=&#8221;on|desktop&#8221; header_3_line_height_last_edited=&#8221;off|desktop&#8221; module_alignment_tablet=&#8221;left&#8221; module_alignment_phone=&#8221;center&#8221; module_alignment_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4 class=\"cat\">Sinks<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.teka.com\/es-es\/wp-content\/uploads\/sites\/2\/2022\/10\/Guia-sobre-que-lavavajillas-teka-comprar.jpg&#8221; alt=&#8221;guide on which Teka dishwasher to buy &#8221; url=&#8221;https:\/\/www.teka.com\/global\/faq_cat\/dishwashers-support\/&#8221; align=&#8221;center&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;center&#8221; align_last_edited=&#8221;off|tablet&#8221; admin_label=&#8221;Dishwashers&#8221; module_class=&#8221;catproducto&#8221; _builder_version=&#8221;4.27.4&#8243; width=&#8221;80%&#8221; width_tablet=&#8221;80%&#8221; width_phone=&#8221;40%&#8221; width_last_edited=&#8221;off|tablet&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||20px|0px|false|false&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;40px||20px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; module_alignment_tablet=&#8221;center&#8221; module_alignment_phone=&#8221;center&#8221; module_alignment_last_edited=&#8221;off|tablet&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.16&#8243; header_3_font=&#8221;|600|||||||&#8221; header_3_text_align=&#8221;center&#8221; header_3_text_color=&#8221;#515151&#8243; header_3_font_size=&#8221;18px&#8221; text_orientation=&#8221;center&#8221; width=&#8221;100%&#8221; width_last_edited=&#8221;off|desktop&#8221; max_width=&#8221;50%&#8221; max_width_tablet=&#8221;50%&#8221; max_width_phone=&#8221;50%&#8221; max_width_last_edited=&#8221;on|tablet&#8221; module_alignment=&#8221;center&#8221; link_option_url=&#8221;https:\/\/www.teka.com\/global\/faq_cat\/dishwashers-support\/&#8221; header_3_text_align_last_edited=&#8221;off|desktop&#8221; module_alignment_tablet=&#8221;center&#8221; module_alignment_phone=&#8221;center&#8221; module_alignment_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4 class=\"cat\">Dishwashers<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.teka.com\/es-es\/wp-content\/uploads\/sites\/2\/2022\/10\/Guia-sobre-que-lavadora-teka-comprar.jpg&#8221; alt=&#8221;guide on which Teka washing machine to buy &#8221; url=&#8221;https:\/\/www.teka.com\/global\/faq_cat\/washing-machines-support\/&#8221; align=&#8221;center&#8221; align_tablet=&#8221;center&#8221; align_last_edited=&#8221;off|tablet&#8221; disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Washing Machine&#8221; module_class=&#8221;catproducto&#8221; _builder_version=&#8221;4.27.4&#8243; width=&#8221;80%&#8221; width_tablet=&#8221;80%&#8221; width_phone=&#8221;40%&#8221; width_last_edited=&#8221;off|tablet&#8221; module_alignment=&#8221;center&#8221; min_height_last_edited=&#8221;off|tablet&#8221; custom_margin=&#8221;|0px|20px|0px|false|false&#8221; custom_margin_tablet=&#8221;58px|0px|20px|0px|false|false&#8221; custom_margin_phone=&#8221;49px|0px|20px|0px|false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;|0px||0px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; module_alignment_tablet=&#8221;left&#8221; module_alignment_phone=&#8221;center&#8221; module_alignment_last_edited=&#8221;off|tablet&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.16&#8243; header_3_font=&#8221;|600|||||||&#8221; header_3_text_align=&#8221;center&#8221; header_3_text_color=&#8221;#515151&#8243; header_3_font_size=&#8221;18px&#8221; text_orientation=&#8221;center&#8221; width=&#8221;100%&#8221; width_last_edited=&#8221;off|desktop&#8221; max_width=&#8221;69%&#8221; max_width_tablet=&#8221;50%&#8221; max_width_phone=&#8221;50%&#8221; max_width_last_edited=&#8221;on|tablet&#8221; module_alignment=&#8221;center&#8221; link_option_url=&#8221;https:\/\/www.teka.com\/global\/faq_cat\/washing-machines-support\/&#8221; header_3_text_align_last_edited=&#8221;off|desktop&#8221; header_3_line_height_last_edited=&#8221;off|desktop&#8221; module_alignment_tablet=&#8221;left&#8221; module_alignment_phone=&#8221;center&#8221; module_alignment_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4 class=\"cat\">Laundry<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.teka.com\/es-es\/wp-content\/uploads\/sites\/2\/2022\/10\/Guia-sobre-que-termo-teka-comprar.jpg&#8221; alt=&#8221;guide on which Teka water heater to buy &#8221; url=&#8221;https:\/\/www.teka.com\/global\/faq_cat\/water-heaters-support\/&#8221; align=&#8221;center&#8221; align_last_edited=&#8221;off|tablet&#8221; admin_label=&#8221;Water-heaters&#8221; module_class=&#8221;catproducto&#8221; _builder_version=&#8221;4.27.4&#8243; width=&#8221;80%&#8221; width_tablet=&#8221;50%&#8221; width_phone=&#8221;36%&#8221; width_last_edited=&#8221;off|desktop&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||20px||false|false&#8221; custom_margin_tablet=&#8221;26px||||false|false&#8221; custom_margin_phone=&#8221;52px||20px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;|||3px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; module_alignment_phone=&#8221;center&#8221; module_alignment_last_edited=&#8221;off|desktop&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text module_class=&#8221;cat&#8221; _builder_version=&#8221;4.16&#8243; header_3_font=&#8221;|600|||||||&#8221; header_3_text_align=&#8221;center&#8221; header_3_text_color=&#8221;#515151&#8243; header_3_font_size=&#8221;18px&#8221; text_orientation=&#8221;center&#8221; width=&#8221;60%&#8221; width_tablet=&#8221;51%&#8221; width_phone=&#8221;52%&#8221; width_last_edited=&#8221;on|phone&#8221; max_width_tablet=&#8221;75%&#8221; max_width_phone=&#8221;60%&#8221; max_width_last_edited=&#8221;off|desktop&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;|||0px|false|false&#8221; custom_padding=&#8221;|||0px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; link_option_url=&#8221;https:\/\/www.teka.com\/global\/faq_cat\/water-heaters-support\/&#8221; header_3_text_align_tablet=&#8221;center&#8221; header_3_text_align_last_edited=&#8221;off|desktop&#8221; module_alignment_tablet=&#8221;center&#8221; module_alignment_phone=&#8221;center&#8221; module_alignment_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4 class=\"cat\">Electric water heaters<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Servicios al cliente&#8221; module_id=&#8221;support-warranty&#8221; _builder_version=&#8221;4.27.4&#8243; custom_margin=&#8221;-60px||||false|false&#8221; custom_padding=&#8221;||0px|&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text content_tablet=&#8221;<\/p>\n<h1>Helpful links<\/h1>\n<p>&#8221; content_phone=&#8221;<\/p>\n<h1>Helpful links<\/h1>\n<p>&#8221; content_last_edited=&#8221;off|desktop&#8221; disabled_on=&#8221;off|off|off&#8221; module_class=&#8221;cat&#8221; _builder_version=&#8221;4.27.4&#8243; text_font_size=&#8221;14px&#8221; header_font=&#8221;|700|||||||&#8221; header_font_size=&#8221;22px&#8221; header_line_height=&#8221;1.6em&#8221; header_3_font=&#8221;|600|||||||&#8221; header_3_text_align=&#8221;center&#8221; header_3_text_color=&#8221;#515151&#8243; header_3_font_size=&#8221;18px&#8221; text_orientation=&#8221;center&#8221; width=&#8221;50%&#8221; width_tablet=&#8221;51%&#8221; width_phone=&#8221;100%&#8221; width_last_edited=&#8221;on|phone&#8221; max_width_tablet=&#8221;75%&#8221; max_width_phone=&#8221;60%&#8221; max_width_last_edited=&#8221;off|desktop&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; header_3_text_align_tablet=&#8221;center&#8221; header_3_text_align_last_edited=&#8221;off|desktop&#8221; module_alignment_tablet=&#8221;center&#8221; module_alignment_phone=&#8221;center&#8221; module_alignment_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Customer services<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; admin_label=&#8221;Main services&#8221; _builder_version=&#8221;4.27.4&#8243; module_alignment=&#8221;center&#8221; custom_margin=&#8221;10px||||false|false&#8221; custom_padding=&#8221;10px|10px|40px|10px|false|false&#8221; border_color_all=&#8221;#ebebeb&#8221; border_style_all=&#8221;none&#8221; border_width_top=&#8221;2px&#8221; border_color_top=&#8221;#dddddd&#8221; border_color_bottom=&#8221;#dddddd&#8221; border_style_bottom=&#8221;none&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.27.4&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Contact Us&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_4_text_align=&#8221;center&#8221; header_4_text_color=&#8221;#515151&#8243; header_4_font_size=&#8221;16px&#8221; text_orientation=&#8221;center&#8221; module_alignment=&#8221;center&#8221; height=&#8221;220px&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;40px|20px|40px|20px|false|false&#8221; link_option_url=&#8221;https:\/\/www.teka.com\/global\/support\/contact\/&#8221; border_radii=&#8221;on|4px|4px|4px|4px&#8221; border_width_all=&#8221;3px&#8221; border_color_all=&#8221;#ebebeb&#8221; global_colors_info=&#8221;{}&#8221;]<i class=\"itk-registra-producto\" style=\"font-size:50px; color:#bbbbba;\"><\/i><\/p>\n<h4 style=\"text-align: center;\"><a href=\"https:\/\/www.teka.com\/global\/support\/contact\/\"><strong>Contact us<\/strong><\/a><\/h4>\n<p style=\"text-align: center;\">Contact us for assistance<\/p>\n<p>[\/et_pb_text][et_pb_text disabled_on=&#8221;on|on|on&#8221; admin_label=&#8221;Garant\u00eda&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_4_text_align=&#8221;center&#8221; header_4_text_color=&#8221;#515151&#8243; header_4_font_size=&#8221;16px&#8221; text_orientation=&#8221;center&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;40px|20px|40px|20px|false|false&#8221; link_option_url=&#8221;https:\/\/www.teka.com\/es-es\/soporte\/garantia\/&#8221; border_radii=&#8221;on|4px|4px|4px|4px&#8221; border_width_all=&#8221;2px&#8221; border_color_all=&#8221;#ebebeb&#8221; disabled=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;]<i class=\"itk-registra-producto\" style=\"font-size:50px; color:#bbbbba;\"><\/i><\/p>\n<h4 style=\"text-align: center;\"><a href=\"https:\/\/www.teka.com\/global\/support\/warranty\/\"><strong>Contact Us<\/strong><\/a><\/h4>\n<p style=\"text-align: center;\">Learn about the warranty terms or register your product through the online form.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Documentaci\u00f3n&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_4_text_align=&#8221;center&#8221; header_4_text_color=&#8221;#515151&#8243; header_4_font_size=&#8221;16px&#8221; text_orientation=&#8221;center&#8221; module_alignment=&#8221;center&#8221; height=&#8221;220px&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;40px|20px|40px|20px|false|false&#8221; link_option_url=&#8221;https:\/\/www.teka.com\/global\/support\/manuals\/&#8221; border_radii=&#8221;on|4px|4px|4px|4px&#8221; border_width_all=&#8221;2px&#8221; border_color_all=&#8221;#ebebeb&#8221; global_colors_info=&#8221;{}&#8221;]<i class=\"itk-descarga-pdf\" style=\"font-size:50px; color:#bbbbba;\"><\/i><\/p>\n<h4><a href=\"https:\/\/www.teka.com\/global\/support\/manuals\/\"><strong>User manuals<\/strong><\/a><\/h4>\n<p>Find your product\u2019s technical documentation<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Servicio t\u00e9cnico&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_4_text_align=&#8221;center&#8221; header_4_text_color=&#8221;#515151&#8243; header_4_font_size=&#8221;16px&#8221; text_orientation=&#8221;center&#8221; module_alignment=&#8221;center&#8221; height=&#8221;220px&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;40px|20px|40px|20px|false|false&#8221; link_option_url=&#8221;https:\/\/www.teka.com\/global\/support\/safety-warnings\/&#8221; border_radii=&#8221;on|4px|4px|4px|4px&#8221; border_width_all=&#8221;2px&#8221; border_color_all=&#8221;#ebebeb&#8221; global_colors_info=&#8221;{}&#8221;]<i class=\"itk-reparacion\" style=\"font-size:50px; color:#bbbbba;\"><\/i><\/p>\n<h4 style=\"text-align: center;\"><a href=\"https:\/\/www.teka.com\/global\/support\/safety-warnings\/\"><strong>Safety notice<\/strong><\/a><\/h4>\n<p style=\"text-align: center;\">Find our safety and quality warnings<\/p>\n<p>[\/et_pb_text][et_pb_text disabled_on=&#8221;on|on|on&#8221; admin_label=&#8221;Servicio t\u00e9cnico&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_4_text_align=&#8221;center&#8221; header_4_text_color=&#8221;#515151&#8243; header_4_font_size=&#8221;16px&#8221; text_orientation=&#8221;center&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;40px|20px|40px|20px|false|false&#8221; link_option_url=&#8221;https:\/\/www.teka.com\/es-es\/soporte\/solicitar-una-reparacion\/&#8221; border_radii=&#8221;on|4px|4px|4px|4px&#8221; border_width_all=&#8221;2px&#8221; border_color_all=&#8221;#ebebeb&#8221; disabled=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;]<i class=\"itk-reparacion\" style=\"font-size:50px; color:#bbbbba;\"><\/i><\/p>\n<h4 style=\"text-align: center;\"><a href=\"https:\/\/www.teka.com\/es-es\/soporte\/solicitar-una-reparacion\/\"><strong>Servicio t\u00e9cnico<\/strong><\/a><\/h4>\n<p style=\"text-align: center;\">Para incidencia, reparaci\u00f3n o compra de un recambio, acude siempre a un Servicio T\u00e9cnico Oficial acreditado.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Recambios&#8221; module_id=&#8221;support-warranty&#8221; _builder_version=&#8221;4.27.4&#8243; custom_padding=&#8221;||10px||false|false&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; disabled_on=&#8221;on|on|off&#8221; admin_label=&#8221;Recambios desktop&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.teka.com\/global\/wp-content\/uploads\/sites\/3\/2025\/06\/Teka-Global-SAT-Original-Spare-Parts-Main-Banner.webp&#8221; alt=&#8221;Teka Global Customer services: Original Spare Parts&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; border_radii=&#8221;on|4px|4px|4px|4px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_image src=&#8221;https:\/\/www.teka.com\/es-es\/wp-content\/uploads\/sites\/2\/2025\/01\/imagen.jpg&#8221; title_text=&#8221;imagen&#8221; show_bottom_space=&#8221;off&#8221; align=&#8221;right&#8221; force_fullwidth=&#8221;on&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;&#8221; align_last_edited=&#8221;on|desktop&#8221; disabled_on=&#8221;on|on|on&#8221; _builder_version=&#8221;4.27.4&#8243; custom_margin=&#8221;50px||||false|false&#8221; border_radii=&#8221;on|4px|4px|4px|4px&#8221; disabled=&#8221;on&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;display: flex;||flex-direction: column;||justify-content: center;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.27.4&#8243; text_font_size=&#8221;14px&#8221; header_font=&#8221;|700|||||||&#8221; header_font_size=&#8221;22px&#8221; header_line_height=&#8221;1.6em&#8221; header_3_font=&#8221;|600|||||||&#8221; header_3_text_align=&#8221;left&#8221; header_3_text_color=&#8221;#515151&#8243; header_3_font_size=&#8221;18px&#8221; width_tablet=&#8221;51%&#8221; width_phone=&#8221;52%&#8221; width_last_edited=&#8221;off|desktop&#8221; max_width_tablet=&#8221;75%&#8221; max_width_phone=&#8221;60%&#8221; max_width_last_edited=&#8221;off|desktop&#8221; module_alignment=&#8221;left&#8221; custom_margin=&#8221;||20px||false|false&#8221; header_3_text_align_tablet=&#8221;center&#8221; header_3_text_align_last_edited=&#8221;off|desktop&#8221; module_alignment_tablet=&#8221;center&#8221; module_alignment_phone=&#8221;center&#8221; module_alignment_last_edited=&#8221;off|desktop&#8221; custom_css_main_element=&#8221;display: flex;||flex-direction: column;||justify-content: center;&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Original spare parts and accessories<\/h1>\n<p>[\/et_pb_text][et_pb_text disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.27.4&#8243; custom_margin=&#8221;||||false|false&#8221; link_option_url_new_window=&#8221;on&#8221; custom_css_main_element=&#8221;display: flex;||flex-direction: column;||justify-content: center;&#8221; global_colors_info=&#8221;{}&#8221; content__hover_enabled=&#8221;off|desktop&#8221; content__hover=&#8221;<\/p>\n<p>Si est\u00e1s buscando un repuesto original de Teka, estos son algunos de los distribuidores autorizados en los que puedes adquirirlos.<\/p>\n<p><a href=%22https:\/\/repuestosteka.es\/%22>+ repuestosteka.es<\/a><br \/><a href=%22https:\/\/tusrepuestosteka.com\/es\/index.php%22>+ tusrespuestosteka.com<\/a><br \/><a href=%22http:\/\/satcompostela.com\/%22>+ satcomposela.com<\/a><br \/><a href=%22https:\/\/satmunoz.com\/%22>+ satmu\u00f1oz.com<\/a><\/p>\n<p>&#8220;]<\/p>\n<p>As manufacturers, we offer original spare parts and accessories, all backed by a three-year warranty. Additionally, we guarantee the availability of these parts for at least 10 years after a product is discontinued, so you can keep your appliances in perfect condition for longer.<\/p>\n<p>Looking for spare parts or accessories? Visit our pages to find what you need:<\/p>\n<p><a href=\"https:\/\/www.teka.com\/global\/kitchen\/kitchen-spare-parts\/\">+ Spare parts<\/a><br \/><a href=\"https:\/\/www.teka.com\/global\/kitchen\/kitchen-accessories\/\">+ Accessories<\/a><\/p>\n<p>[\/et_pb_text][et_pb_text disabled_on=&#8221;on|on|on&#8221; module_id=&#8221;support-warranty-left&#8221; _builder_version=&#8221;4.27.4&#8243; link_option_url_new_window=&#8221;on&#8221; disabled=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221; content__hover_enabled=&#8221;off|desktop&#8221; content__hover=&#8221;<\/p>\n<p>Si est\u00e1s buscando un repuesto original de Teka, estos son algunos de los distribuidores autorizados en los que puedes adquirirlos.<\/p>\n<p><a href=%22https:\/\/repuestosteka.es\/%22>+ repuestosteka.es<\/a><br \/><a href=%22https:\/\/tusrepuestosteka.com\/es\/index.php%22>+ tusrespuestosteka.com<\/a><br \/><a href=%22http:\/\/satcompostela.com\/%22>+ satcomposela.com<\/a><br \/><a href=%22https:\/\/satmunoz.com\/%22>+ satmu\u00f1oz.com<\/a><\/p>\n<p>&#8220;]<\/p>\n<p>As manufacturers, we offer original spare parts and accessories, all backed by a three-year warranty. Additionally, we guarantee the availability of these parts for at least 10 years after a product is discontinued, so you can keep your appliances in perfect condition for longer.<\/p>\n<p>If you need assistance installing any spare part, we can send a specialized technician to ensure everything is properly fitted. For more information or to purchase a spare part, please contact us through the following channels.<\/p>\n<p>Email: <a href=\"mailto:[support@teka.com]\">support@teka.com<\/a><\/p>\n<p>Phone number: <a href=\"tel:918 20 48 48\">918 20 48 48<\/a><\/p>\n<p>You can also purchase them online through our authorized distributors.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; disabled_on=&#8221;off|off|on&#8221; admin_label=&#8221;Recambios mobile &#038; tablet &#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.27.4&#8243; text_font_size=&#8221;14px&#8221; header_font=&#8221;|700|||||||&#8221; header_font_size=&#8221;22px&#8221; header_line_height=&#8221;1.6em&#8221; header_3_font=&#8221;|600|||||||&#8221; header_3_text_align=&#8221;left&#8221; header_3_text_color=&#8221;#515151&#8243; header_3_font_size=&#8221;18px&#8221; width_tablet=&#8221;51%&#8221; width_phone=&#8221;52%&#8221; width_last_edited=&#8221;off|desktop&#8221; max_width_tablet=&#8221;75%&#8221; max_width_phone=&#8221;60%&#8221; max_width_last_edited=&#8221;off|desktop&#8221; module_alignment=&#8221;left&#8221; custom_margin=&#8221;||20px||false|false&#8221; header_3_text_align_tablet=&#8221;center&#8221; header_3_text_align_last_edited=&#8221;off|desktop&#8221; module_alignment_tablet=&#8221;center&#8221; module_alignment_phone=&#8221;center&#8221; module_alignment_last_edited=&#8221;off|desktop&#8221; custom_css_main_element=&#8221;display: flex;||flex-direction: column;||justify-content: center;&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Original spare parts and accessories<\/h1>\n<p>[\/et_pb_text][et_pb_text disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.27.4&#8243; custom_margin=&#8221;||||false|false&#8221; link_option_url_new_window=&#8221;on&#8221; custom_css_main_element=&#8221;display: flex;||flex-direction: column;||justify-content: center;&#8221; global_colors_info=&#8221;{}&#8221; content__hover_enabled=&#8221;off|desktop&#8221; content__hover=&#8221;<\/p>\n<p>Si est\u00e1s buscando un repuesto original de Teka, estos son algunos de los distribuidores autorizados en los que puedes adquirirlos.<\/p>\n<p><a href=%22https:\/\/repuestosteka.es\/%22>+ repuestosteka.es<\/a><br \/><a href=%22https:\/\/tusrepuestosteka.com\/es\/index.php%22>+ tusrespuestosteka.com<\/a><br \/><a href=%22http:\/\/satcompostela.com\/%22>+ satcomposela.com<\/a><br \/><a href=%22https:\/\/satmunoz.com\/%22>+ satmu\u00f1oz.com<\/a><\/p>\n<p>&#8220;]<\/p>\n<p>As manufacturers, we offer original spare parts and accessories, all backed by a three-year warranty. Additionally, we guarantee the availability of these parts for at least 10 years after a product is discontinued, so you can keep your appliances in perfect condition for longer.<\/p>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/www.teka.com\/es-es\/wp-content\/uploads\/sites\/2\/2025\/01\/imagen.jpg&#8221; title_text=&#8221;imagen&#8221; show_bottom_space=&#8221;off&#8221; align=&#8221;right&#8221; force_fullwidth=&#8221;on&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;&#8221; align_last_edited=&#8221;on|desktop&#8221; disabled_on=&#8221;on|on|on&#8221; _builder_version=&#8221;4.27.4&#8243; custom_margin=&#8221;50px||||false|false&#8221; border_radii=&#8221;on|4px|4px|4px|4px&#8221; disabled=&#8221;on&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;display: flex;||flex-direction: column;||justify-content: center;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.teka.com\/global\/wp-content\/uploads\/sites\/3\/2025\/06\/Teka-Global-SAT-Original-Spare-Parts-Main-Banner.webp&#8221; alt=&#8221;Teka Global Customer services: Original Spare Parts&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; border_radii=&#8221;on|4px|4px|4px|4px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text disabled_on=&#8221;on|on|on&#8221; module_id=&#8221;support-warranty-left&#8221; _builder_version=&#8221;4.27.4&#8243; link_option_url_new_window=&#8221;on&#8221; disabled=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221; content__hover_enabled=&#8221;off|desktop&#8221; content__hover=&#8221;<\/p>\n<p>Si est\u00e1s buscando un repuesto original de Teka, estos son algunos de los distribuidores autorizados en los que puedes adquirirlos.<\/p>\n<p><a href=%22https:\/\/repuestosteka.es\/%22>+ repuestosteka.es<\/a><br \/><a href=%22https:\/\/tusrepuestosteka.com\/es\/index.php%22>+ tusrespuestosteka.com<\/a><br \/><a href=%22http:\/\/satcompostela.com\/%22>+ satcomposela.com<\/a><br \/><a href=%22https:\/\/satmunoz.com\/%22>+ satmu\u00f1oz.com<\/a><\/p>\n<p>&#8220;]<\/p>\n<p>As manufacturers, we offer original spare parts and accessories, all backed by a three-year warranty. Additionally, we guarantee the availability of these parts for at least 10 years after a product is discontinued, so you can keep your appliances in perfect condition for longer.<\/p>\n<p>If you need assistance installing any spare part, we can send a specialized technician to ensure everything is properly fitted. For more information or to purchase a spare part, please contact us through the following channels.<\/p>\n<p>Email: <a href=\"mailto:[support@teka.com]\">support@teka.com<\/a><\/p>\n<p>Phone number: <a href=\"tel:918 20 48 48\">918 20 48 48<\/a><\/p>\n<p>You can also purchase them online through our authorized distributors.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Related content&#8221; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row admin_label=&#8221;Posts&#8221; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;|700|||||||&#8221; header_2_font_size=&#8221;22px&#8221; header_2_line_height=&#8221;1.3em&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Related content<\/h2>\n<p>[\/et_pb_text][et_pb_inspiration posts_number=&#8221;4&#8243; include_categories=&#8221;596&#8243; disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_inspiration][et_pb_inspiration posts_number=&#8221;4&#8243; include_categories=&#8221;596&#8243; search=&#8221;Why my oven is smoking?&#8221; show_author=&#8221;off&#8221; show_pagination=&#8221;off&#8221; disabled_on=&#8221;on|on|on&#8221; admin_label=&#8221;Inspiration archive holder&#8221; _builder_version=&#8221;4.27.4&#8243; header_font_size_tablet=&#8221;51&#8243; header_line_height_tablet=&#8221;2&#8243; body_font_size_tablet=&#8221;51&#8243; body_line_height_tablet=&#8221;2&#8243; meta_font_size_tablet=&#8221;51&#8243; meta_line_height_tablet=&#8221;2&#8243; pagination_font_size_tablet=&#8221;51&#8243; pagination_line_height_tablet=&#8221;2&#8243; disabled=&#8221;on&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_inspiration][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; disabled_on=&#8221;on|on|on&#8221; admin_label=&#8221;Contacto&#8221; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; disabled=&#8221;on&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; make_equal=&#8221;on&#8221; disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Contacto&#8221; module_id=&#8221;support-contact&#8221; _builder_version=&#8221;4.22.1&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; width=&#8221;55%&#8221; width_tablet=&#8221;80%&#8221; width_phone=&#8221;80%&#8221; width_last_edited=&#8221;on|desktop&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; border_radii=&#8221;on|4px|4px|4px|4px&#8221; border_width_all=&#8221;2px&#8221; border_color_all=&#8221;#f4f4f4&#8243; locked=&#8221;off&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text disabled_on=&#8221;on|on|on&#8221; admin_label=&#8221;Customer Service&#8221; module_id=&#8221;support-contact&#8221; _builder_version=&#8221;4.27.4&#8243; text_line_height=&#8221;1.4em&#8221; link_text_color=&#8221;#862222&#8243; header_2_font=&#8221;|700|||||||&#8221; header_2_font_size=&#8221;22px&#8221; header_2_line_height=&#8221;1.3em&#8221; header_3_font=&#8221;|700|||||||&#8221; header_3_line_height=&#8221;1.3em&#8221; custom_css_main_element=&#8221;    border: 0!important;||    padding-left: 0!important;||    padding-right: 0!important;&#8221; border_radii=&#8221;on|4px|4px|4px|4px&#8221; border_width_all=&#8221;2px&#8221; border_color_all=&#8221;#f4f4f4&#8243; global_module=&#8221;28072&#8243; saved_tabs=&#8221;all&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><strong>Customer<\/strong>\u00a0Service<\/h2>\n<p><em><a href=\"tel:918 20 48 48\">918 20 48 48<\/a><\/em><\/p>\n<p class=\"horario\">Available from Monday to Friday, <br>9 to 18h<\/p>\n<p><a class=\"itk-atencion-mail\" href=\"mailto:support@teka.com\">support@teka.com<\/a><a class=\"itk-atencion-formulario\" href=\"https:\/\/www.teka.com\/global\/support\/request-repair\/\">Request repair<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_orientation=&#8221;center&#8221; custom_padding=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>You can also call us at 918 204 848<br \/>during our customer service hours.<\/p>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/www.teka.com\/es-es\/wp-content\/uploads\/sites\/2\/2024\/01\/Grafico.png&#8221; title_text=&#8221;Gr\u00e1fico Saturaci\u00f3n linea Servicio al Cliente&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;70%&#8221; max_width=&#8221;70%&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;20px||||false|false&#8221; locked=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_orientation=&#8221;center&#8221; custom_padding=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>High call volume<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; disabled_on=&#8221;on|on|on&#8221; admin_label=&#8221;Desmontaje para profesionales&#8221; module_id=&#8221;support-sat&#8221; _builder_version=&#8221;4.27.4&#8243; disabled=&#8221;on&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text disabled_on=&#8221;on|off|off&#8221; module_class=&#8221;cat&#8221; _builder_version=&#8221;4.27.4&#8243; text_font_size=&#8221;14px&#8221; header_font=&#8221;|700|||||||&#8221; header_font_size=&#8221;22px&#8221; header_line_height=&#8221;1.6em&#8221; header_3_font=&#8221;|600|||||||&#8221; header_3_text_align=&#8221;left&#8221; header_3_text_color=&#8221;#515151&#8243; header_3_font_size=&#8221;18px&#8221; module_alignment=&#8221;left&#8221; custom_margin=&#8221;||20px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Support for Professional Technicians<\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; link_text_color=&#8221;#c8102e&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>If you are a professional appliance repair technician and have questions about repairing our products, you can request access to our technical documentation by filling out our form.<\/p>\n<p>This information is intended for professional repairers under Directive 2009\/125\/EC regarding the eco-design requirements for domestic ovens, hobs, and extractor hoods, as well as EU Regulations 2019\/2019, 2022, and 2023 that establish these same requirements for refrigeration, dishwashers, and washing machines\/washers-dryers.<\/p>\n<p>For any questions, contact <a href=\"mailto:[support@teka.com]\">support@teka.com<\/a><\/p>\n<p><a href=\"https:\/\/www.teka.com\/global\/professional-technicians-support\/\">+ Go to the form<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; custom_css_main_element=&#8221;margin:auto;&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/www.teka.com\/es-es\/wp-content\/uploads\/sites\/2\/2021\/08\/ambient-image-support-scaled.jpg&#8221; alt=&#8221;instalar lavadora&#8221; title_text=&#8221;ambient-image-support&#8221; align=&#8221;right&#8221; force_fullwidth=&#8221;on&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;&#8221; align_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.22.1&#8243; locked=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; disabled_on=&#8221;on|on|on&#8221; module_id=&#8221;support-contact-manuals&#8221; _builder_version=&#8221;4.22.1&#8243; disabled=&#8221;on&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text disabled_on=&#8221;on|on|on&#8221; admin_label=&#8221;Customer Service&#8221; module_id=&#8221;support-contact&#8221; _builder_version=&#8221;4.27.4&#8243; text_line_height=&#8221;1.4em&#8221; link_text_color=&#8221;#862222&#8243; header_2_font=&#8221;|700|||||||&#8221; header_2_font_size=&#8221;22px&#8221; header_2_line_height=&#8221;1.3em&#8221; header_3_font=&#8221;|700|||||||&#8221; header_3_line_height=&#8221;1.3em&#8221; custom_css_main_element=&#8221;    border: 0!important;||    padding-left: 0!important;||    padding-right: 0!important;&#8221; border_radii=&#8221;on|4px|4px|4px|4px&#8221; border_width_all=&#8221;2px&#8221; border_color_all=&#8221;#f4f4f4&#8243; global_module=&#8221;28072&#8243; saved_tabs=&#8221;all&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><strong>Customer<\/strong>\u00a0Service<\/h2>\n<p><em><a href=\"tel:918 20 48 48\">918 20 48 48<\/a><\/em><\/p>\n<p class=\"horario\">Available from Monday to Friday, <br>9 to 18h<\/p>\n<p><a class=\"itk-atencion-mail\" href=\"mailto:support@teka.com\">support@teka.com<\/a><a class=\"itk-atencion-formulario\" href=\"https:\/\/www.teka.com\/global\/support\/request-repair\/\">Request repair<\/a><\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Manuals&#8221; module_id=&#8221;support-manuals&#8221; _builder_version=&#8221;4.27.4&#8243; header_3_font=&#8221;|700|||||||&#8221; header_3_line_height=&#8221;1.3em&#8221; global_module=&#8221;28073&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><strong>Manuals<\/strong><\/h3>\n<p>Product manuals are included in the product package when acquired. If you need another copy, you can download it here.<\/p>\n<form action=\"https:\/\/www.teka.com\/global\/support\/manuals\/\" id=\"form-manual-container\"><input id=\"input-manual-submit\" name=\"manual-submit\" type=\"submit\" value=\"\ue812\"><select id=\"select-manual\" name=\"se\" style=\"width:420px;float: left\"><\/select><\/form>\n<p><a href=\"#\" style=\"display:none;\">Where do I find the serial number?<\/a><\/p>\n<p>[\/et_pb_text][et_pb_text disabled_on=&#8221;on|on|on&#8221; admin_label=&#8221;Safety warnings&#8221; module_id=&#8221;support-manuals&#8221; _builder_version=&#8221;4.27.4&#8243; header_3_font=&#8221;|700|||||||&#8221; header_3_line_height=&#8221;1.3em&#8221; disabled=&#8221;on&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Official Technical Service<\/h3>\n<p>Our official service centers are at your disposal whenever you need any kind of assistance.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; &nbsp; Need assistance? <div class=\"asp_w_container asp_w_container_1 asp_w_container_1_2\" data-id=\"1\" data-instance=\"2\"><div class='asp_w asp_m asp_m_1 asp_m_1_2 wpdreams_asp_sc wpdreams_asp_sc-1 ajaxsearchpro asp_main_container asp_non_compact' data-id=\"1\" data-name=\"FAQ - GLOBAL\" data-instance=\"2\" id='ajaxsearchpro1_2'><div class=\"probox\"><div class='prosettings' style='display:none;' data-opened=0><div class='innericon'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" viewBox=\"0 0 512 512\"><path d=\"M170 294c0 33.138-26.862 60-60 60-33.137 0-60-26.862-60-60 0-33.137 26.863-60 60-60 33.138 0 60 26.863 60 60zm-60 90c-6.872 0-13.565-.777-20-2.243V422c0 11.046 8.954 20 20 20s20-8.954 20-20v-40.243c-6.435 1.466-13.128 2.243-20 2.243zm0-180c6.872 0 13.565.777 20 2.243V90c0-11.046-8.954-20-20-20s-20 8.954-20 20v116.243c6.435-1.466 13.128-2.243 20-2.243zm146-7c12.13 0 22 9.87 22 22s-9.87 22-22 22-22-9.87-22-22 9.87-22 22-22zm0-38c-33.137 0-60 26.863-60 60 0 33.138 26.863 60 60 60 33.138 0 60-26.862 60-60 0-33.137-26.862-60-60-60zm0-30c6.872 0 13.565.777 20 2.243V90c0-11.046-8.954-20-20-20s-20 8.954-20 20v41.243c6.435-1.466 13.128-2.243 20-2.243zm0 180c-6.872 0-13.565-.777-20-2.243V422c0 11.046 8.954 20 20 20s20-8.954 20-20V306.757c-6.435 1.466-13.128 2.243-20 2.243zm146-75c-33.137 0-60 26.863-60 60 0 33.138 26.863 60 60 60 33.138 0 60-26.862 60-60 0-33.137-26.862-60-60-60zm0-30c6.872 0 13.565.777 20 2.243V90c0-11.046-8.954-20-20-20s-20 8.954-20 20v116.243c6.435-1.466 13.128-2.243 20-2.243zm0 180c-6.872 0-13.565-.777-20-2.243V422c0 11.046 8.954 20 20 20s20-8.954 20-20v-40.243c-6.435 1.466-13.128 2.243-20 2.243z\"\/><\/svg><\/div><\/div><div class='proinput'><form role=\"search\" action='#' autocomplete=\"off\" aria-label=\"Search form\"><input type='search' class='orig' placeholder='Write your question here' name='phrase' value='' aria-label=\"Search input\" autocomplete=\"off\"\/><input type='text' class='autocomplete' name='phrase' value='' aria-label=\"Search autocomplete input\" aria-hidden=\"true\" tabindex=\"-1\" autocomplete=\"off\" disabled\/><\/form><\/div><button class='promagnifier' aria-label=\"Search magnifier button\"><span class='asp_text_button hiddend'> Search <\/span><span class='innericon'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" viewBox=\"0 0 512 512\"><path d=\"M460.355 421.59l-106.51-106.512c20.04-27.553 31.884-61.437 31.884-98.037C385.73 124.935 310.792 50 218.685 50c-92.106 0-167.04 74.934-167.04 167.04 0 92.107 74.935 167.042 167.04 167.042 34.912 0 67.352-10.773 94.184-29.158L419.945 462l40.41-40.41zM100.63 217.04c0-65.095 52.96-118.055 118.056-118.055 65.098 0 118.057 52.96 118.057 118.056 0 65.097-52.96 118.057-118.057 118.057-65.096 0-118.055-52.96-118.055-118.056z\"\/><\/svg><\/span><span class=\"asp_clear\"><\/span><\/button><div class='proloading'><div class=\"asp_loader\"><div class=\"asp_loader-inner asp_simple-circle\"><\/div><\/div><\/div><div class='proclose'><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\" width=\"512px\" height=\"512px\" viewBox=\"0 0 512 512\" enable-background=\"new 0 0 512 512\" xml:space=\"preserve\"><polygon points=\"438.393,374.595 319.757,255.977 438.378,137.348 374.595,73.607 255.995,192.225 137.375,73.622 73.607,137.352 192.246,255.983 73.622,374.625 137.352,438.393 256.002,319.734 374.652,438.378 \"\/><\/svg><\/div><\/div><\/div><div class='asp_data_container' style=\"display:none !important;\"><div class=\"asp_init_data\" style=\"display:none !important;\" id=\"asp_init_id_1_2\" data-asp-id=\"1\" data-asp-instance=\"2\" data-settings=\"{&quot;animations&quot;:{&quot;pc&quot;:{&quot;settings&quot;:{&quot;anim&quot;:&quot;fadedrop&quot;,&quot;dur&quot;:300},&quot;results&quot;:{&quot;anim&quot;:&quot;fadedrop&quot;,&quot;dur&quot;:300},&quot;items&quot;:&quot;fadeInDown&quot;},&quot;mob&quot;:{&quot;settings&quot;:{&quot;anim&quot;:&quot;fadedrop&quot;,&quot;dur&quot;:&quot;300&quot;},&quot;results&quot;:{&quot;anim&quot;:&quot;fadedrop&quot;,&quot;dur&quot;:&quot;300&quot;},&quot;items&quot;:&quot;voidanim&quot;}},&quot;autocomplete&quot;:{&quot;enabled&quot;:1,&quot;trigger_charcount&quot;:0,&quot;googleOnly&quot;:0,&quot;lang&quot;:&quot;en&quot;,&quot;mobile&quot;:1},&quot;autop&quot;:{&quot;state&quot;:&quot;disabled&quot;,&quot;phrase&quot;:&quot;&quot;,&quot;count&quot;:10},&quot;charcount&quot;:0,&quot;closeOnDocClick&quot;:1,&quot;compact&quot;:{&quot;enabled&quot;:0,&quot;focus&quot;:1,&quot;width&quot;:&quot;100%&quot;,&quot;width_tablet&quot;:&quot;480px&quot;,&quot;width_phone&quot;:&quot;320px&quot;,&quot;closeOnMagnifier&quot;:1,&quot;closeOnDocument&quot;:0,&quot;position&quot;:&quot;static&quot;,&quot;overlay&quot;:0},&quot;cptArchive&quot;:{&quot;useAjax&quot;:0,&quot;selector&quot;:&quot;#main&quot;,&quot;url&quot;:&quot;&quot;},&quot;detectVisibility&quot;:0,&quot;divi&quot;:{&quot;bodycommerce&quot;:0},&quot;focusOnPageload&quot;:0,&quot;fss_layout&quot;:&quot;flex&quot;,&quot;highlight&quot;:0,&quot;highlightWholewords&quot;:1,&quot;homeurl&quot;:&quot;https:\\\/\\\/www.teka.com\\\/global\\\/&quot;,&quot;is_results_page&quot;:0,&quot;isotopic&quot;:{&quot;itemWidth&quot;:&quot;200px&quot;,&quot;itemWidthTablet&quot;:&quot;200px&quot;,&quot;itemWidthPhone&quot;:&quot;200px&quot;,&quot;itemHeight&quot;:&quot;200px&quot;,&quot;itemHeightTablet&quot;:&quot;200px&quot;,&quot;itemHeightPhone&quot;:&quot;200px&quot;,&quot;pagination&quot;:1,&quot;rows&quot;:2,&quot;gutter&quot;:5,&quot;showOverlay&quot;:1,&quot;blurOverlay&quot;:1,&quot;hideContent&quot;:1},&quot;itemscount&quot;:4,&quot;loaderLocation&quot;:&quot;auto&quot;,&quot;mobile&quot;:{&quot;trigger_on_type&quot;:1,&quot;click_action&quot;:&quot;ajax_search&quot;,&quot;return_action&quot;:&quot;ajax_search&quot;,&quot;click_action_location&quot;:&quot;same&quot;,&quot;return_action_location&quot;:&quot;same&quot;,&quot;redirect_url&quot;:&quot;http:\\\/\\\/teka.com\\\/inter\\\/dev-search-pro\\\/?s={phrase}&quot;,&quot;elementor_url&quot;:&quot;https:\\\/\\\/www.teka.com\\\/global\\\/?asp_ls={phrase}&quot;,&quot;menu_selector&quot;:&quot;#menu-toggle&quot;,&quot;hide_keyboard&quot;:0,&quot;force_res_hover&quot;:0,&quot;force_sett_hover&quot;:0,&quot;force_sett_state&quot;:&quot;closed&quot;},&quot;override_method&quot;:&quot;get&quot;,&quot;overridewpdefault&quot;:1,&quot;prescontainerheight&quot;:&quot;400px&quot;,&quot;preventBodyScroll&quot;:0,&quot;preventEvents&quot;:0,&quot;rb&quot;:{&quot;action&quot;:&quot;nothing&quot;},&quot;resPage&quot;:{&quot;useAjax&quot;:0,&quot;selector&quot;:&quot;#main&quot;,&quot;trigger_type&quot;:1,&quot;trigger_facet&quot;:1,&quot;trigger_magnifier&quot;:0,&quot;trigger_return&quot;:0},&quot;results&quot;:{&quot;width&quot;:&quot;auto&quot;,&quot;width_tablet&quot;:&quot;auto&quot;,&quot;width_phone&quot;:&quot;auto&quot;,&quot;disableClick&quot;:false},&quot;resultsSnapTo&quot;:&quot;left&quot;,&quot;resultsposition&quot;:&quot;hover&quot;,&quot;resultstype&quot;:&quot;vertical&quot;,&quot;sb&quot;:{&quot;redirect_action&quot;:&quot;ajax_search&quot;,&quot;redirect_location&quot;:&quot;same&quot;,&quot;redirect_url&quot;:&quot;?s={phrase}&quot;,&quot;elementor_url&quot;:&quot;https:\\\/\\\/www.teka.com\\\/global\\\/?asp_ls={phrase}&quot;},&quot;scrollBar&quot;:{&quot;horizontal&quot;:{&quot;enabled&quot;:1}},&quot;scrollToResults&quot;:{&quot;enabled&quot;:0,&quot;offset&quot;:0},&quot;select2&quot;:{&quot;nores&quot;:&quot;No results match&quot;},&quot;settings&quot;:{&quot;unselectChildren&quot;:1,&quot;unselectParent&quot;:0,&quot;hideChildren&quot;:0},&quot;settingsHideOnRes&quot;:0,&quot;settingsimagepos&quot;:&quot;right&quot;,&quot;settingsVisible&quot;:0,&quot;show_more&quot;:{&quot;enabled&quot;:0,&quot;url&quot;:&quot;?s={phrase}&quot;,&quot;elementor_url&quot;:&quot;https:\\\/\\\/www.teka.com\\\/global\\\/?asp_ls={phrase}&quot;,&quot;action&quot;:&quot;ajax&quot;,&quot;location&quot;:&quot;same&quot;,&quot;infinite&quot;:1},&quot;singleHighlight&quot;:0,&quot;taxArchive&quot;:{&quot;useAjax&quot;:0,&quot;selector&quot;:&quot;#main&quot;,&quot;url&quot;:&quot;&quot;},&quot;lightbox&quot;:{&quot;overlay&quot;:true,&quot;overlayOpacity&quot;:0.69999999999999996,&quot;overlayColor&quot;:&quot;#FFFFFF&quot;,&quot;nav&quot;:true,&quot;disableRightClick&quot;:true,&quot;close&quot;:true,&quot;animationSpeed&quot;:250,&quot;docClose&quot;:true,&quot;disableScroll&quot;:true,&quot;enableKeyboard&quot;:true},&quot;trigger&quot;:{&quot;delay&quot;:300,&quot;autocomplete_delay&quot;:310,&quot;update_href&quot;:0,&quot;facet&quot;:1,&quot;type&quot;:1,&quot;click&quot;:&quot;ajax_search&quot;,&quot;click_location&quot;:&quot;same&quot;,&quot;return&quot;:&quot;ajax_search&quot;,&quot;return_location&quot;:&quot;same&quot;,&quot;redirect_url&quot;:&quot;http:\\\/\\\/teka.com\\\/inter\\\/dev-search-pro\\\/?s={phrase}&quot;,&quot;elementor_url&quot;:&quot;https:\\\/\\\/www.teka.com\\\/global\\\/?asp_ls={phrase}&quot;,&quot;minWordLength&quot;:2,&quot;charcount_magnifier_enter&quot;:0,&quot;charcount&quot;:0},&quot;close_icon&quot;:{&quot;action&quot;:&quot;clear&quot;,&quot;close_results&quot;:true},&quot;wooShop&quot;:{&quot;useAjax&quot;:0,&quot;selector&quot;:&quot;#main&quot;,&quot;url&quot;:&quot;&quot;}}\"><\/div><div class='asp_hidden_data' style=\"display:none !important;\"><div class='asp_item_overlay'><div class='asp_item_inner'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" viewBox=\"0 0 512 512\"><path d=\"M448.225 394.243l-85.387-85.385c16.55-26.08 26.146-56.986 26.146-90.094 0-92.99-75.652-168.64-168.643-168.64-92.988 0-168.64 75.65-168.64 168.64s75.65 168.64 168.64 168.64c31.466 0 60.94-8.67 86.176-23.734l86.14 86.142c36.755 36.754 92.355-18.783 55.57-55.57zm-344.233-175.48c0-64.155 52.192-116.35 116.35-116.35s116.353 52.194 116.353 116.35S284.5 335.117 220.342 335.117s-116.35-52.196-116.35-116.352zm34.463-30.26c34.057-78.9 148.668-69.75 170.248 12.863-43.482-51.037-119.984-56.532-170.248-12.862z\"\/><\/svg><\/div><\/div><\/div><\/div><div id='__original__ajaxsearchprores1_2' class='asp_w asp_r asp_r_1 asp_r_1_2 vertical ajaxsearchpro wpdreams_asp_sc wpdreams_asp_sc-1' data-id=\"1\" data-instance=\"2\"><div class=\"results\"><div class=\"resdrg\"><\/div><\/div><div class=\"asp_res_loader hiddend\"><div class=\"asp_loader\"><div class=\"asp_loader-inner asp_simple-circle\"><\/div><\/div><\/div><\/div><div id='__original__ajaxsearchprosettings1_2' class=\"asp_w asp_ss asp_ss_1 asp_s asp_s_1 asp_s_1_2 wpdreams_asp_sc wpdreams_asp_sc-1 ajaxsearchpro searchsettings\" data-id=\"1\" data-instance=\"2\"><form name='options' class=\"asp-fss-flex\" aria-label=\"Search settings form\" autocomplete = 'off'><input type=\"hidden\" name=\"current_page_id\" value=\"5193\"><input type='hidden' name='qtranslate_lang' value='0'\/><input type=\"hidden\" name=\"filters_changed\" value=\"0\"><input type=\"hidden\" name=\"filters_initial\" value=\"1\"><input type=\"hidden\" name=\"device\" value=\"1\"><fieldset class=\"asp_filter_generic asp_filter_id_1 asp_filter_n_0\"><legend>Generic filters<\/legend><div class=\"asp_option asp_option_generic asp_option_generic_exact\" role=\"checkbox\" aria-checked=\"false\" tabindex=\"0\"><div class=\"asp_option_inner\"><input type=\"checkbox\" value=\"exact\" id=\"set_exact1_2\" aria-label=\"Exact matches only\" name=\"asp_gen[]\" \/><div class=\"asp_option_checkbox\"><\/div><\/div><div class=\"asp_option_label\"> Exact matches only <\/div><\/div><\/fieldset><div style=\"clear:both;\"><\/div><\/form><\/div><\/div> Select a topic Topic&nbsp; Need assistance? Select a product category to access frequently asked questions. Topic&nbsp; Customer services &nbsp; How we can help you?Solutions for the most asked questions Is your appliance not working as it should? It might have a fault that needs to be checked by a [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":145918,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-5193","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer Services \u2013 Official Technical Support | Teka Global<\/title>\n<meta name=\"description\" content=\"Need help? Consult our list of official technical support services and solve any issues or incidents. Always turn to a Teka-approved service.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.teka.com\/global\/support\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Services \u2013 Official Technical Support | Teka Global\" \/>\n<meta property=\"og:description\" content=\"Need help? Consult our list of official technical support services and solve any issues or incidents. Always turn to a Teka-approved service.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.teka.com\/global\/support\/\" \/>\n<meta property=\"og:site_name\" content=\"Teka Global\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-12T10:32:16+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.teka.com\/global\/wp-content\/uploads\/sites\/3\/2018\/08\/TEKA-SAT-Support-scaled.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1707\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.teka.com\\\/global\\\/support\\\/\",\"url\":\"https:\\\/\\\/www.teka.com\\\/global\\\/support\\\/\",\"name\":\"Customer Services \u2013 Official Technical Support | Teka Global\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.teka.com\\\/global\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.teka.com\\\/global\\\/support\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.teka.com\\\/global\\\/support\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.teka.com\\\/global\\\/wp-content\\\/uploads\\\/sites\\\/3\\\/2018\\\/08\\\/TEKA-SAT-Support-scaled.webp\",\"datePublished\":\"2018-08-09T09:59:03+00:00\",\"dateModified\":\"2026-02-12T10:32:16+00:00\",\"description\":\"Need help? Consult our list of official technical support services and solve any issues or incidents. Always turn to a Teka-approved service.\",\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.teka.com\\\/global\\\/support\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/www.teka.com\\\/global\\\/support\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.teka.com\\\/global\\\/wp-content\\\/uploads\\\/sites\\\/3\\\/2018\\\/08\\\/TEKA-SAT-Support-scaled.webp\",\"contentUrl\":\"https:\\\/\\\/www.teka.com\\\/global\\\/wp-content\\\/uploads\\\/sites\\\/3\\\/2018\\\/08\\\/TEKA-SAT-Support-scaled.webp\",\"width\":2560,\"height\":1707},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.teka.com\\\/global\\\/#website\",\"url\":\"https:\\\/\\\/www.teka.com\\\/global\\\/\",\"name\":\"Teka Global\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.teka.com\\\/global\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Customer Services \u2013 Official Technical Support | Teka Global","description":"Need help? Consult our list of official technical support services and solve any issues or incidents. Always turn to a Teka-approved service.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.teka.com\/global\/support\/","og_locale":"en_GB","og_type":"article","og_title":"Customer Services \u2013 Official Technical Support | Teka Global","og_description":"Need help? Consult our list of official technical support services and solve any issues or incidents. Always turn to a Teka-approved service.","og_url":"https:\/\/www.teka.com\/global\/support\/","og_site_name":"Teka Global","article_modified_time":"2026-02-12T10:32:16+00:00","og_image":[{"width":2560,"height":1707,"url":"https:\/\/www.teka.com\/global\/wp-content\/uploads\/sites\/3\/2018\/08\/TEKA-SAT-Support-scaled.webp","type":"image\/webp"}],"twitter_card":"summary_large_image","twitter_misc":{"Estimated reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.teka.com\/global\/support\/","url":"https:\/\/www.teka.com\/global\/support\/","name":"Customer Services \u2013 Official Technical Support | Teka Global","isPartOf":{"@id":"https:\/\/www.teka.com\/global\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.teka.com\/global\/support\/#primaryimage"},"image":{"@id":"https:\/\/www.teka.com\/global\/support\/#primaryimage"},"thumbnailUrl":"https:\/\/www.teka.com\/global\/wp-content\/uploads\/sites\/3\/2018\/08\/TEKA-SAT-Support-scaled.webp","datePublished":"2018-08-09T09:59:03+00:00","dateModified":"2026-02-12T10:32:16+00:00","description":"Need help? Consult our list of official technical support services and solve any issues or incidents. Always turn to a Teka-approved service.","inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.teka.com\/global\/support\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.teka.com\/global\/support\/#primaryimage","url":"https:\/\/www.teka.com\/global\/wp-content\/uploads\/sites\/3\/2018\/08\/TEKA-SAT-Support-scaled.webp","contentUrl":"https:\/\/www.teka.com\/global\/wp-content\/uploads\/sites\/3\/2018\/08\/TEKA-SAT-Support-scaled.webp","width":2560,"height":1707},{"@type":"WebSite","@id":"https:\/\/www.teka.com\/global\/#website","url":"https:\/\/www.teka.com\/global\/","name":"Teka Global","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.teka.com\/global\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"}]}},"_links":{"self":[{"href":"https:\/\/www.teka.com\/global\/wp-json\/wp\/v2\/pages\/5193","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.teka.com\/global\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.teka.com\/global\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.teka.com\/global\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/www.teka.com\/global\/wp-json\/wp\/v2\/comments?post=5193"}],"version-history":[{"count":55,"href":"https:\/\/www.teka.com\/global\/wp-json\/wp\/v2\/pages\/5193\/revisions"}],"predecessor-version":[{"id":149059,"href":"https:\/\/www.teka.com\/global\/wp-json\/wp\/v2\/pages\/5193\/revisions\/149059"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.teka.com\/global\/wp-json\/wp\/v2\/media\/145918"}],"wp:attachment":[{"href":"https:\/\/www.teka.com\/global\/wp-json\/wp\/v2\/media?parent=5193"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}