{"id":5217,"date":"2018-08-10T10:26:19","date_gmt":"2018-08-10T10:26:19","guid":{"rendered":"http:\/\/teka.com\/?page_id=5217"},"modified":"2024-11-18T17:17:22","modified_gmt":"2024-11-18T17:17:22","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.teka.com\/pt-pt\/suporte\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;support-faq&#8221; _builder_version=&#8221;3.17.6&#8243; background_image=&#8221;http:\/\/teka.com\/pt-pt\/wp-content\/uploads\/sites\/8\/2018\/11\/teka-web-support-1920&#215;833.jpg&#8221; background_position=&#8221;center_left&#8221; global_module=&#8221;5258&#8243; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.22.1&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"color: #ffffff;\">Selecione um assunto<\/span><\/h2>\n<p><span style=\"color: #ffffff;\">Selecione uma categoria de produto para aceder \u00e0s perguntas mais frequentes.<\/span><\/p>\n<p><select id=\"select-faq\" name=\"select\"><option disabled=\"disabled\" value=\"tema\">Assunto<\/option><\/select><\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][et_pb_text disabled_on=&#8221;on|on|on&#8221; admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.16&#8243; disabled=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"color: #ffffff;\">Introduza aqui a sua quest\u00e3o<\/span><\/h2>\n<div class=\"asp_w_container asp_w_container_3 asp_w_container_3_1\" data-id=\"3\" data-instance=\"1\"><div class='asp_w asp_m asp_m_3 asp_m_3_1 wpdreams_asp_sc wpdreams_asp_sc-3 ajaxsearchpro asp_main_container asp_non_compact' data-id=\"3\" data-name=\"FAQ - PT-PT\" data-instance=\"1\" id='ajaxsearchpro3_1'><div class=\"probox\"><div class='prosettings' style='display:none;' data-opened=0><div class='innericon'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" viewBox=\"0 0 512 512\"><path d=\"M170 294c0 33.138-26.862 60-60 60-33.137 0-60-26.862-60-60 0-33.137 26.863-60 60-60 33.138 0 60 26.863 60 60zm-60 90c-6.872 0-13.565-.777-20-2.243V422c0 11.046 8.954 20 20 20s20-8.954 20-20v-40.243c-6.435 1.466-13.128 2.243-20 2.243zm0-180c6.872 0 13.565.777 20 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class='asp_hidden_data' style=\"display:none !important;\"><div class='asp_item_overlay'><div class='asp_item_inner'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" viewBox=\"0 0 512 512\"><path d=\"M448.225 394.243l-85.387-85.385c16.55-26.08 26.146-56.986 26.146-90.094 0-92.99-75.652-168.64-168.643-168.64-92.988 0-168.64 75.65-168.64 168.64s75.65 168.64 168.64 168.64c31.466 0 60.94-8.67 86.176-23.734l86.14 86.142c36.755 36.754 92.355-18.783 55.57-55.57zm-344.233-175.48c0-64.155 52.192-116.35 116.35-116.35s116.353 52.194 116.353 116.35S284.5 335.117 220.342 335.117s-116.35-52.196-116.35-116.352zm34.463-30.26c34.057-78.9 148.668-69.75 170.248 12.863-43.482-51.037-119.984-56.532-170.248-12.862z\"\/><\/svg><\/div><\/div><\/div><\/div><div id='__original__ajaxsearchprores3_1' class='asp_w asp_r asp_r_3 asp_r_3_1 vertical ajaxsearchpro wpdreams_asp_sc wpdreams_asp_sc-3' data-id=\"3\" data-instance=\"1\"><div class=\"results\"><div class=\"resdrg\"><\/div><\/div><div 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type=\"checkbox\" value=\"exact\" id=\"set_exact3_1\" aria-label=\"Exact matches only\" name=\"asp_gen[]\" \/><div class=\"asp_option_checkbox\"><\/div><\/div><div class=\"asp_option_label\"> Exact matches only <\/div><\/div><\/fieldset><div style=\"clear:both;\"><\/div><\/form><\/div><\/div>\n<h4><span style=\"color: #ffffff;\">Selecione um assunto<\/span><\/h4>\n<p>&nbsp;<br \/>\n<select id=\"select-faq\" name=\"select\"><option disabled=\"disabled\" value=\"tema\">Assunto<\/option><\/select><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||-50px||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>O seu equipamento n\u00e3o est\u00e1 a funcionar corretamente? Pode estar com alguma avaria ou precisar de repara\u00e7\u00e3o por um t\u00e9cnico especializado. No entanto, tamb\u00e9m \u00e9 poss\u00edvel que precise aprender mais sobre como us\u00e1-lo e aproveitar ao m\u00e1ximo as suas funcionalidades. Pequenos truques ou dicas sobre o uso e limpeza podem fazer a diferen\u00e7a. Consulte o manual de instru\u00e7\u00f5es que acompanha o equipamento, pergunte-nos ou pesquise. Verifique se a sua d\u00favida j\u00e1 foi respondida por outro usu\u00e1rio.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Categories&#8221; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text disabled_on=&#8221;on|off|off&#8221; module_class=&#8221;cat&#8221; _builder_version=&#8221;4.22.1&#8243; text_font_size=&#8221;14px&#8221; header_font=&#8221;|700|||||||&#8221; header_font_size=&#8221;22px&#8221; header_line_height=&#8221;1.6em&#8221; header_3_font=&#8221;|600|||||||&#8221; header_3_text_align=&#8221;center&#8221; header_3_text_color=&#8221;#515151&#8243; header_3_font_size=&#8221;18px&#8221; text_orientation=&#8221;center&#8221; width=&#8221;50%&#8221; width_tablet=&#8221;51%&#8221; width_phone=&#8221;52%&#8221; width_last_edited=&#8221;on|phone&#8221; max_width_tablet=&#8221;75%&#8221; max_width_phone=&#8221;60%&#8221; max_width_last_edited=&#8221;off|desktop&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||20px||false|false&#8221; header_3_text_align_tablet=&#8221;center&#8221; header_3_text_align_last_edited=&#8221;off|desktop&#8221; module_alignment_tablet=&#8221;center&#8221; module_alignment_phone=&#8221;center&#8221; module_alignment_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Solu\u00e7\u00f5es para as perguntas mais frequentes<\/h1>\n<p>Selecione uma categoria<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row 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width=&#8221;50%&#8221; width_tablet=&#8221;51%&#8221; width_phone=&#8221;52%&#8221; width_last_edited=&#8221;on|phone&#8221; max_width_tablet=&#8221;75%&#8221; max_width_phone=&#8221;60%&#8221; max_width_last_edited=&#8221;off|desktop&#8221; module_alignment=&#8221;center&#8221; link_option_url=&#8221;https:\/\/www.teka.com\/pt-pt\/faq_cat\/fornos-suporte\/&#8221; header_3_text_align_tablet=&#8221;center&#8221; header_3_text_align_last_edited=&#8221;off|desktop&#8221; module_alignment_tablet=&#8221;center&#8221; module_alignment_phone=&#8221;center&#8221; module_alignment_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4 class=\"cat\">Fornos<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.teka.com\/es-es\/wp-content\/uploads\/sites\/2\/2022\/10\/Guia-sobre-que-microondas-teka-comprar.jpg&#8221; 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text_orientation=&#8221;center&#8221; width=&#8221;50%&#8221; width_tablet=&#8221;51%&#8221; width_phone=&#8221;52%&#8221; width_last_edited=&#8221;on|phone&#8221; max_width_tablet=&#8221;75%&#8221; max_width_phone=&#8221;60%&#8221; max_width_last_edited=&#8221;off|desktop&#8221; module_alignment=&#8221;center&#8221; link_option_url=&#8221;https:\/\/www.teka.com\/pt-pt\/faq_cat\/micro-ondas-suporte\/&#8221; header_3_text_align_tablet=&#8221;center&#8221; header_3_text_align_last_edited=&#8221;off|desktop&#8221; module_alignment_tablet=&#8221;center&#8221; module_alignment_phone=&#8221;center&#8221; module_alignment_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4 class=\"cat\">Micro-ondas<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.teka.com\/es-es\/wp-content\/uploads\/sites\/2\/2022\/10\/Guia-sobre-que-induccion-teka-comprar.jpg&#8221; alt=&#8221;Placas&#8221; title_text=&#8221;Guia-sobre-que-induccion-teka-comprar&#8221; url=&#8221;https:\/\/www.teka.com\/pt-pt\/faq_cat\/placas-suporte\/&#8221; align=&#8221;center&#8221; align_tablet=&#8221;left&#8221; align_last_edited=&#8221;off|tablet&#8221; disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;placas&#8221; module_class=&#8221;catproducto&#8221; _builder_version=&#8221;4.22.1&#8243; width=&#8221;80%&#8221; width_tablet=&#8221;52%&#8221; width_phone=&#8221;48%&#8221; width_last_edited=&#8221;off|desktop&#8221; module_alignment=&#8221;center&#8221; min_height_last_edited=&#8221;off|tablet&#8221; custom_margin=&#8221;0px|0px|15px|0px|false|false&#8221; custom_margin_tablet=&#8221;58px|0px|20px|0px|false|false&#8221; custom_margin_phone=&#8221;49px|0px|20px|0px|false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; 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text_orientation=&#8221;center&#8221; width=&#8221;60%&#8221; width_tablet=&#8221;51%&#8221; width_phone=&#8221;52%&#8221; width_last_edited=&#8221;on|phone&#8221; max_width_tablet=&#8221;75%&#8221; max_width_phone=&#8221;60%&#8221; max_width_last_edited=&#8221;off|desktop&#8221; module_alignment=&#8221;center&#8221; link_option_url=&#8221;https:\/\/www.teka.com\/pt-pt\/faq_cat\/exaustores-suporte\/&#8221; header_3_text_align_tablet=&#8221;center&#8221; header_3_text_align_last_edited=&#8221;off|desktop&#8221; module_alignment_tablet=&#8221;center&#8221; module_alignment_phone=&#8221;center&#8221; module_alignment_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4 class=\"cat\">Exaustores<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.teka.com\/es-es\/wp-content\/uploads\/sites\/2\/2022\/10\/Guia-sobre-que-frigorifico-teka-comprar.jpg&#8221; alt=&#8221;Frigor\u00edficos combi&#8221; title_text=&#8221;Guia-sobre-que-frigorifico-teka-comprar&#8221; url=&#8221;https:\/\/www.teka.com\/pt-pt\/faq_cat\/frigorificos-suporte\/&#8221; align=&#8221;center&#8221; align_tablet=&#8221;center&#8221; align_last_edited=&#8221;off|tablet&#8221; disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;frigorificos&#8221; module_class=&#8221;catproducto&#8221; _builder_version=&#8221;4.22.1&#8243; width=&#8221;80%&#8221; width_tablet=&#8221;50%&#8221; width_phone=&#8221;57%&#8221; width_last_edited=&#8221;off|desktop&#8221; module_alignment=&#8221;center&#8221; min_height_last_edited=&#8221;off|desktop&#8221; custom_margin=&#8221;|0px|20px||false|false&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;34px|0px|20px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;|0px|||false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; module_alignment_tablet=&#8221;left&#8221; module_alignment_phone=&#8221;center&#8221; module_alignment_last_edited=&#8221;off|desktop&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.22.1&#8243; header_3_font=&#8221;|600|||||||&#8221; header_3_text_align=&#8221;center&#8221; header_3_text_color=&#8221;#515151&#8243; header_3_font_size=&#8221;18px&#8221; text_orientation=&#8221;center&#8221; width=&#8221;100%&#8221; width_last_edited=&#8221;off|desktop&#8221; max_width=&#8221;50%&#8221; max_width_tablet=&#8221;50%&#8221; max_width_phone=&#8221;50%&#8221; max_width_last_edited=&#8221;on|tablet&#8221; module_alignment=&#8221;center&#8221; link_option_url=&#8221;https:\/\/www.teka.com\/pt-pt\/faq_cat\/frigorificos-suporte\/&#8221; 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header_3_font_size=&#8221;18px&#8221; text_orientation=&#8221;center&#8221; width=&#8221;60%&#8221; width_tablet=&#8221;51%&#8221; width_phone=&#8221;52%&#8221; width_last_edited=&#8221;on|phone&#8221; max_width_tablet=&#8221;75%&#8221; max_width_phone=&#8221;60%&#8221; max_width_last_edited=&#8221;off|desktop&#8221; module_alignment=&#8221;center&#8221; link_option_url=&#8221;https:\/\/www.teka.com\/pt-pt\/faq_cat\/lava-loucas-suporte\/&#8221; header_3_text_align_tablet=&#8221;center&#8221; header_3_text_align_last_edited=&#8221;off|desktop&#8221; module_alignment_tablet=&#8221;center&#8221; module_alignment_phone=&#8221;center&#8221; module_alignment_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4 class=\"cat\">Lava-lou\u00e7as<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.teka.com\/es-es\/wp-content\/uploads\/sites\/2\/2022\/10\/Guia-sobre-que-lavavajillas-teka-comprar.jpg&#8221; alt=&#8221;Lavavajillas est\u00e1ndar&#8221; title_text=&#8221;Guia-sobre-que-lavavajillas-teka-comprar&#8221; url=&#8221;https:\/\/www.teka.com\/pt-pt\/faq_cat\/maquina-de-lavar-louca-suporte\/&#8221; align=&#8221;center&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;center&#8221; align_last_edited=&#8221;off|tablet&#8221; admin_label=&#8221;lavavajillas&#8221; module_class=&#8221;catproducto&#8221; _builder_version=&#8221;4.22.1&#8243; width=&#8221;80%&#8221; width_tablet=&#8221;80%&#8221; width_phone=&#8221;40%&#8221; width_last_edited=&#8221;off|tablet&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||20px|0px|false|false&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;40px||20px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; module_alignment_tablet=&#8221;center&#8221; module_alignment_phone=&#8221;center&#8221; module_alignment_last_edited=&#8221;off|tablet&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.22.1&#8243; header_3_font=&#8221;|600|||||||&#8221; header_3_text_align=&#8221;center&#8221; header_3_text_color=&#8221;#515151&#8243; header_3_font_size=&#8221;18px&#8221; text_orientation=&#8221;center&#8221; width=&#8221;100%&#8221; width_last_edited=&#8221;off|desktop&#8221; max_width=&#8221;50%&#8221; max_width_tablet=&#8221;50%&#8221; max_width_phone=&#8221;50%&#8221; max_width_last_edited=&#8221;on|tablet&#8221; module_alignment=&#8221;center&#8221; link_option_url=&#8221;https:\/\/www.teka.com\/pt-pt\/faq_cat\/maquina-de-lavar-louca-suporte\/&#8221; header_3_text_align_last_edited=&#8221;off|desktop&#8221; module_alignment_tablet=&#8221;center&#8221; module_alignment_phone=&#8221;center&#8221; module_alignment_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4 class=\"cat\">M\u00e1quinas de lavar lou\u00e7a<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.teka.com\/es-es\/wp-content\/uploads\/sites\/2\/2022\/10\/Guia-sobre-que-lavadora-teka-comprar.jpg&#8221; alt=&#8221;Frigor\u00edficos combi&#8221; title_text=&#8221;Guia-sobre-que-lavadora-teka-comprar&#8221; url=&#8221;https:\/\/www.teka.com\/pt-pt\/faq_cat\/lava-loucas-suporte\/&#8221; align=&#8221;center&#8221; align_tablet=&#8221;center&#8221; align_last_edited=&#8221;off|tablet&#8221; disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;lavadoras&#8221; module_class=&#8221;catproducto&#8221; _builder_version=&#8221;4.22.1&#8243; width=&#8221;80%&#8221; width_tablet=&#8221;80%&#8221; width_phone=&#8221;40%&#8221; width_last_edited=&#8221;off|tablet&#8221; module_alignment=&#8221;center&#8221; min_height_last_edited=&#8221;off|tablet&#8221; 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max_width=&#8221;69%&#8221; max_width_tablet=&#8221;50%&#8221; max_width_phone=&#8221;50%&#8221; max_width_last_edited=&#8221;on|tablet&#8221; module_alignment=&#8221;center&#8221; link_option_url=&#8221;https:\/\/www.teka.com\/pt-pt\/faq_cat\/lava-loucas-suporte\/&#8221; header_3_text_align_last_edited=&#8221;off|desktop&#8221; header_3_line_height_last_edited=&#8221;off|desktop&#8221; module_alignment_tablet=&#8221;left&#8221; module_alignment_phone=&#8221;center&#8221; module_alignment_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4 class=\"cat\">M\u00e1quinas de lavar roupa<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.teka.com\/es-es\/wp-content\/uploads\/sites\/2\/2022\/10\/Guia-sobre-que-termo-teka-comprar.jpg&#8221; alt=&#8221;Termos Smart&#8221; title_text=&#8221;Guia-sobre-que-termo-teka-comprar&#8221; 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-->                    <\/div>\n<p> <!-- .et_pb_posts --><!-- [et_pb_line_break_holder] -->                <\/div>\n<p><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <!-- .et_pb_column --><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- .et_pb_row --><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<style><!-- [et_pb_line_break_holder] -->    @media (max-width:980px){.postmobile {width:100%;}}<!-- [et_pb_line_break_holder] --><\/style>\n<p>[\/et_pb_code][\/et_pb_column][\/et_pb_row][et_pb_row disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Videos&#8221; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;|700|||||||&#8221; header_2_font_size=&#8221;22px&#8221; header_2_line_height=&#8221;1.3em&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Tutoriais relacionados<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Explicamos, passo a passo, como instalar ou utilizar o seu equipamento, respondendo \u00e0s principais d\u00favidas atrav\u00e9s de v\u00eddeos com menos de um minuto.<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Videos&#8221; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;-5px||||false|false&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_video src=&#8221;https:\/\/www.youtube.com\/watch?v=VornJSSnSqI&#038;list=PLDa0ry42T0-gUXUK5PigrP0v0N62fHrAA&#038;index=4&#8243; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; border_radii=&#8221;on|4px|4px|4px|4px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_video][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_video src=&#8221;https:\/\/www.youtube.com\/watch?v=qtA8zF-PJrE&#038;list=PLDa0ry42T0-gUXUK5PigrP0v0N62fHrAA&#038;index=6&#8243; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; border_radii=&#8221;on|4px|4px|4px|4px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_video][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_video src=&#8221;https:\/\/www.youtube.com\/watch?v=TBxA7Z-vFZo&#038;list=PLDa0ry42T0-gUXUK5PigrP0v0N62fHrAA&#038;index=9&#8243; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; border_radii=&#8221;on|4px|4px|4px|4px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_video][\/et_pb_column][\/et_pb_row][et_pb_row disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Videos&#8221; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;-5px||||false|false&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/youtube.com\/playlist?list=PLDa0ry42T0-gUXUK5PigrP0v0N62fHrAA&amp;feature=shared\">+ Ver todos os v\u00eddeos tutoriais<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;support-contact-manuals&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Customer Service&#8221; module_id=&#8221;support-contact&#8221; _builder_version=&#8221;4.9.2&#8243; global_module=&#8221;28072&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Apoio ao <strong>Cliente<\/strong><\/h2>\n<p><em><a href=\"tel:234 329 528\">234 329 528<\/a><\/em><em><span style=\"color: #808080;\"><br \/><\/span><\/em><span style=\"color: #808080;\">*(<\/span><span style=\"color: #808080;\">Chamada para rede fixa nacional)<\/span><\/p>\n<p class=\"horario\">Dispon\u00edvel de Segunda a Sexta <br>das 8h30 \u00e0s 12h30 e das 14h00 \u00e0s 18h00.<\/p>\n<p><a class=\"itk-atencion-mail\" href=\"mailto:sacliente@teka.pt\">sacliente@teka.pt<\/a><a class=\"itk-atencion-formulario\" href=\"https:\/\/www.teka.com\/pt-pt\/suporte\/solicitar-reparacao\/\">Pedido de repara\u00e7\u00e3o<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Manuals&#8221; module_id=&#8221;support-manuals&#8221; _builder_version=&#8221;3.18.4&#8243; global_module=&#8221;28073&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><strong>Manuais<\/strong><\/h3>\n<p>Os manuais de instru\u00e7\u00f5es est\u00e3o inclu\u00eddos na compra dos produtos. Mas, se o perdeu ou n\u00e3o o encontra, pode fazer download aqui.<\/p>\n<form action=\"https:\/\/www.teka.com\/pt-pt\/suporte\/descarregue-o-seu-manual\/\" id=\"form-manual-container\"><input id=\"input-manual-submit\" name=\"manual-submit\" type=\"submit\" value=\"\ue812\"><select id=\"select-manual\" name=\"se\" style=\"width:420px;float: left\"><\/select><\/form>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Safety warnings&#8221; module_id=&#8221;support-manuals&#8221; _builder_version=&#8221;4.22.1&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Encontre o seu\u00a0<strong>Servi\u00e7o T\u00e9cnico<\/strong><\/h3>\n<p>Os nossos servi\u00e7os t\u00e9cnicos oficiais est\u00e3o \u00e0 sua disposi\u00e7\u00e3o sempre que precisar de qualquer tipo de assist\u00eancia. H\u00e1 certamente um muito perto de si.<\/p>\n<p><a href=\"https:\/\/www.teka.com\/pt-pt\/suporte\/map\/\">+ Ver mapa<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Selecione um assunto Selecione uma categoria de produto para aceder \u00e0s perguntas mais frequentes. 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class='asp_hidden_data' style=\"display:none !important;\"><div class='asp_item_overlay'><div class='asp_item_inner'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" viewBox=\"0 0 512 512\"><path d=\"M448.225 394.243l-85.387-85.385c16.55-26.08 26.146-56.986 26.146-90.094 0-92.99-75.652-168.64-168.643-168.64-92.988 0-168.64 75.65-168.64 168.64s75.65 168.64 168.64 168.64c31.466 0 60.94-8.67 86.176-23.734l86.14 86.142c36.755 36.754 92.355-18.783 55.57-55.57zm-344.233-175.48c0-64.155 52.192-116.35 116.35-116.35s116.353 52.194 116.353 116.35S284.5 335.117 220.342 335.117s-116.35-52.196-116.35-116.352zm34.463-30.26c34.057-78.9 148.668-69.75 170.248 12.863-43.482-51.037-119.984-56.532-170.248-12.862z\"\/><\/svg><\/div><\/div><\/div><\/div><div id='__original__ajaxsearchprores3_2' class='asp_w asp_r asp_r_3 asp_r_3_2 vertical ajaxsearchpro wpdreams_asp_sc wpdreams_asp_sc-3' data-id=\"3\" data-instance=\"2\"><div class=\"results\"><div class=\"resdrg\"><\/div><\/div><div class=\"asp_res_loader hiddend\"><div class=\"asp_loader\"><div class=\"asp_loader-inner asp_simple-circle\"><\/div><\/div><\/div><\/div><div id='__original__ajaxsearchprosettings3_2' class=\"asp_w asp_ss asp_ss_3 asp_s asp_s_3 asp_s_3_2 wpdreams_asp_sc wpdreams_asp_sc-3 ajaxsearchpro searchsettings\" data-id=\"3\" data-instance=\"2\"><form name='options' class=\"asp-fss-flex\" aria-label=\"Search settings form\" autocomplete = 'off'><input type=\"hidden\" name=\"current_page_id\" value=\"5217\"><input type='hidden' name='qtranslate_lang' value='0'\/><input type=\"hidden\" name=\"filters_changed\" value=\"0\"><input type=\"hidden\" name=\"filters_initial\" value=\"1\"><input type=\"hidden\" name=\"device\" value=\"1\"><fieldset class=\"asp_filter_generic asp_filter_id_1 asp_filter_n_0\"><legend>Generic filters<\/legend><div class=\"asp_option asp_option_generic asp_option_generic_exact\" role=\"checkbox\" aria-checked=\"false\" tabindex=\"0\"><div class=\"asp_option_inner\"><input type=\"checkbox\" value=\"exact\" id=\"set_exact3_2\" aria-label=\"Exact matches only\" name=\"asp_gen[]\" \/><div class=\"asp_option_checkbox\"><\/div><\/div><div class=\"asp_option_label\"> Exact matches only <\/div><\/div><\/fieldset><div style=\"clear:both;\"><\/div><\/form><\/div><\/div> Selecione um assunto &nbsp; Assunto &nbsp; &nbsp;O seu equipamento n\u00e3o est\u00e1 a funcionar corretamente? Pode estar com alguma avaria ou precisar de repara\u00e7\u00e3o por um t\u00e9cnico especializado. No entanto, tamb\u00e9m \u00e9 [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":5193,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-5217","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Teka Support | Frequently Asqued Questions about our products<\/title>\n<meta name=\"description\" content=\"Find easy solutions for the most common problems or just learn how to take care of your appliance with our Frequently Asqued Questions. 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