{"id":5193,"date":"2018-08-09T09:59:03","date_gmt":"2018-08-09T09:59:03","guid":{"rendered":"http:\/\/teka.com\/?page_id=5193"},"modified":"2025-03-07T09:59:53","modified_gmt":"2025-03-07T08:59:53","slug":"podpora","status":"publish","type":"page","link":"https:\/\/www.teka.com\/sk-sk\/podpora\/","title":{"rendered":"Podpora"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8220;1&#8243; _builder_version=&#8220;4.22.1&#8243; _module_preset=&#8220;default&#8220; background_image=&#8220;https:\/\/www.teka.com\/cs-cz\/wp-content\/uploads\/sites\/76\/2018\/11\/teka-web-support-1920&#215;833.jpg&#8220; parallax=&#8220;on&#8220; parallax_method=&#8220;off&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_row column_structure=&#8220;1_2,1_2&#8243; _builder_version=&#8220;4.22.1&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_column type=&#8220;1_2&#8243; _builder_version=&#8220;4.22.1&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][\/et_pb_column][et_pb_column type=&#8220;1_2&#8243; _builder_version=&#8220;4.22.1&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_text _builder_version=&#8220;4.22.1&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<h1><span style=\"color: #ffffff;\">Podpora<\/span><\/h1>\n<p><span style=\"color: #ffffff;\">Vitajte na str\u00e1nkach pre na\u0161ich z\u00e1kazn\u00edkov! \u010eakujeme, \u017ee vyu\u017e\u00edvate produkty <strong>TEKA<\/strong>.<\/span><\/p>\n<p><span style=\"color: #ffffff;\">Spokojnos\u0165 na\u0161ich z\u00e1kazn\u00edkov je pre n\u00e1s z\u00e1sadn\u00e1, preto sa budeme sna\u017ei\u0165 vyhovie\u0165 va\u0161im po\u017eiadavk\u00e1m, ako najlep\u0161ie vieme.<\/span><\/p>\n<p><span style=\"color: #ffffff;\">\u010ci u\u017e h\u013ead\u00e1te n\u00e1vod, m\u00e1te ot\u00e1zku, potrebujete produkt reklamova\u0165, opravi\u0165, alebo si registrova\u0165 pred\u013a\u017een\u00fa z\u00e1ruku, v\u0161etko n\u00e1jdete v tejto sekcii.<\/span><\/p>\n<p><span style=\"color: #000000;\"><strong><\/strong><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8220;1&#8243; disabled_on=&#8220;off|off|off&#8220; module_id=&#8220;support-warranty&#8220; _builder_version=&#8220;4.16&#8243; custom_padding=&#8220;||0px|&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_row column_structure=&#8220;1_2,1_2&#8243; _builder_version=&#8220;4.16&#8243; background_size=&#8220;initial&#8220; background_position=&#8220;top_left&#8220; background_repeat=&#8220;repeat&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_column type=&#8220;1_2&#8243; _builder_version=&#8220;4.16&#8243; custom_padding=&#8220;|||&#8220; global_colors_info=&#8220;{}&#8220; custom_padding__hover=&#8220;|||&#8220;][et_pb_text _builder_version=&#8220;4.16&#8243; global_colors_info=&#8220;{}&#8220;]<\/p>\n<h2>U\u017e\u00edvate\u013esk\u00e9 <strong>n\u00e1vody<\/strong>\u00a0<\/h2>\n<p>Manu\u00e1ly k produktom s\u00fa s\u00fa\u010das\u0165ou v\u00fdrobku pri dod\u00e1vke. Manu\u00e1l n\u00e1jdete bu\u010f zvonku na obale v prieh\u013eadnom vrecku, alebo vlo\u017een\u00e9 priamo vo vn\u00fatri produktu. Pokia\u013e potrebujete k\u00f3piu alebo preferujete elektronick\u00fa verziu, stiahnite si ju tu.<\/p>\n<p><a href=\"https:\/\/www.teka.com\/cs-cz\/podpora\/manualy\/\"><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Manu\u00e1ly k v\u00fdrobk\u016fm jsou sou\u010d\u00e1st\u00ed obalu p\u0159i dod\u00e1vce. Pokud pot\u0159ebujete dal\u0161\u00ed kopii, st\u00e1hn\u011bte si ji zde.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:10625,&quot;3&quot;:{&quot;1&quot;:0,&quot;3&quot;:1},&quot;10&quot;:0,&quot;11&quot;:4,&quot;14&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;16&quot;:10}\"><\/span><\/a><\/p>\n<p><a href=\"https:\/\/www.teka.com\/cs-cz\/podpora\/manualy\/\">+ Stiahnu\u0165 manu\u00e1l<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8220;1_2&#8243; _builder_version=&#8220;4.16&#8243; custom_padding=&#8220;|||&#8220; global_colors_info=&#8220;{}&#8220; custom_padding__hover=&#8220;|||&#8220;][et_pb_image src=&#8220;https:\/\/www.teka.com\/cs-cz\/wp-content\/uploads\/sites\/76\/2022\/05\/Na\u0301vrh-bez-na\u0301zvu-2.png&#8220; title_text=&#8220;Na\u0301vrh bez na\u0301zvu (2)&#8220; align=&#8220;right&#8220; force_fullwidth=&#8220;on&#8220; align_tablet=&#8220;center&#8220; align_phone=&#8220;&#8220; align_last_edited=&#8220;on|desktop&#8220; admin_label=&#8220;Obr\u00e1zek&#8220; _builder_version=&#8220;4.16&#8243; global_colors_info=&#8220;{}&#8220;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8220;1_2,1_2&#8243; disabled_on=&#8220;off|off|off&#8220; _builder_version=&#8220;4.16&#8243; background_size=&#8220;initial&#8220; background_position=&#8220;top_left&#8220; background_repeat=&#8220;repeat&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_column type=&#8220;1_2&#8243; _builder_version=&#8220;4.16&#8243; custom_padding=&#8220;|||&#8220; global_colors_info=&#8220;{}&#8220; custom_padding__hover=&#8220;|||&#8220;][et_pb_text disabled_on=&#8220;off|off|off&#8220; _builder_version=&#8220;4.27.4&#8243; global_colors_info=&#8220;{}&#8220;]<\/p>\n<h2>Naj\u010dastej\u0161ie <strong>ot\u00e1zky<\/strong><\/h2>\n<h3>\u00a0<\/h3>\n<h3><span style=\"color: #000000;\">Vyberte oblas\u0165 <\/span><\/h3>\n<h3><select id=\"select-faq\" name=\"select\"><option disabled=\"disabled\" value=\"tema\">Topic<\/option><\/select><\/h3>\n<p><a href=\"https:\/\/www.teka.com\/cs-cz\/inspirace\/\" target=\"_blank\" rel=\"noopener\">+ Tipy, tr\u00edky a dal\u0161\u00ed in\u0161pir\u00e1cia<\/a><\/p>\n<p><a href=\"https:\/\/www.youtube.com\/channel\/UCZj24-f9f947tcJK5WD1-gQ\/videos\" target=\"_blank\" rel=\"noopener\">+ Vide\u00e1 a videorecepty<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8220;1_2&#8243; _builder_version=&#8220;4.16&#8243; custom_padding=&#8220;|||&#8220; global_colors_info=&#8220;{}&#8220; custom_padding__hover=&#8220;|||&#8220;][et_pb_image src=&#8220;https:\/\/www.teka.com\/cs-cz\/wp-content\/uploads\/sites\/76\/2022\/05\/Young-Man-in-the-Kitchen-scaled.jpg&#8220; title_text=&#8220;Young Man in the Kitchen&#8220; disabled_on=&#8220;off|off|off&#8220; _builder_version=&#8220;4.16&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8220;1_2,1_2&#8243; _builder_version=&#8220;4.16&#8243; custom_margin=&#8220;||0px|&#8220; custom_padding=&#8220;||0px|&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_column type=&#8220;1_2&#8243; _builder_version=&#8220;4.16&#8243; custom_padding=&#8220;|||&#8220; global_colors_info=&#8220;{}&#8220; custom_padding__hover=&#8220;|||&#8220;][et_pb_text _builder_version=&#8220;4.16&#8243; hover_enabled=&#8220;0&#8243; global_colors_info=&#8220;{}&#8220; sticky_enabled=&#8220;0&#8243;]<\/p>\n<h2><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Registrace z\u00e1ruky&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:10625,&quot;3&quot;:{&quot;1&quot;:0,&quot;3&quot;:1},&quot;10&quot;:0,&quot;11&quot;:4,&quot;14&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;16&quot;:10}\">Registrace <strong>prodlou\u017een\u00e9 z\u00e1ruky<\/strong><\/span><\/h2>\n<p>[\/et_pb_text][et_pb_text module_id=&#8220;support-warranty-left&#8220; _builder_version=&#8220;4.16&#8243; hover_enabled=&#8220;0&#8243; global_colors_info=&#8220;{}&#8220; sticky_enabled=&#8220;0&#8243;]<\/p>\n<p>K vybran\u00fdm produkt\u016fm nab\u00edz\u00edme prodlou\u017een\u00ed z\u00e1ruky zdarma o dal\u0161\u00ed 3 roky nad z\u00e1konnou povinnost. Zde si m\u016f\u017eete ov\u011b\u0159it, zda se na v\u00e1\u0161 produkt prodlou\u017een\u00e1 z\u00e1ruka vztahuje a pokud ano, m\u016f\u017eete si spot\u0159ebi\u010d rovnou zaregistrovat.\u00a0<\/p>\n<p><a href=\"https:\/\/zaruka.teka.cz\/seznam-akcnich-nabidek\">+ Seznam produkt\u016f s prodlou\u017eenou z\u00e1rukou<\/a><\/p>\n<p><a href=\"https:\/\/zaruka.teka.cz\/\">+ Registrace prodlou\u017een\u00e9 z\u00e1ruky<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8220;1_2&#8243; _builder_version=&#8220;4.16&#8243; custom_padding=&#8220;|||&#8220; global_colors_info=&#8220;{}&#8220; custom_padding__hover=&#8220;|||&#8220;][et_pb_image src=&#8220;https:\/\/www.teka.com\/cs-cz\/wp-content\/uploads\/sites\/76\/2022\/05\/Young-man-at-a-cafe-scaled.jpg&#8220; title_text=&#8220;Young man at a cafe&#8220; _builder_version=&#8220;4.16&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8220;1_2,1_2&#8243; _builder_version=&#8220;4.16&#8243; background_size=&#8220;initial&#8220; background_position=&#8220;top_left&#8220; background_repeat=&#8220;repeat&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_column type=&#8220;1_2&#8243; _builder_version=&#8220;4.16&#8243; custom_padding=&#8220;|||&#8220; global_colors_info=&#8220;{}&#8220; custom_padding__hover=&#8220;|||&#8220;][et_pb_text _builder_version=&#8220;4.16&#8243; global_colors_info=&#8220;{}&#8220;]<\/p>\n<h2>\u017d\u00e1dost o <strong>reklamaci a servis<\/strong>\u00a0<\/h2>\n<p>Pokud pot\u0159ebujete opravit spot\u0159ebi\u010d, vypl\u0148te pros\u00edm reklama\u010dn\u00ed protokol,\u00a0 kter\u00fd najdete pod odkazem n\u00ed\u017ee. <strong><\/strong>V\u00e1\u0161 po\u017eadavek bude n\u00e1sledn\u011b zaevidov\u00e1n a my se v\u00e1m co nejd\u0159\u00edve ozveme s n\u00e1vrhem dal\u0161\u00edho postupu.\u00a0<\/p>\n<p><a href=\"https:\/\/www.teka.com\/cs-cz\/podpora\/reklamace\/\">+ Reklama\u010dn\u00ed formul\u00e1\u0159<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8220;1_2&#8243; _builder_version=&#8220;4.16&#8243; custom_padding=&#8220;|||&#8220; global_colors_info=&#8220;{}&#8220; custom_padding__hover=&#8220;|||&#8220;][et_pb_image src=&#8220;https:\/\/www.teka.com\/wp-content\/uploads\/sites\/3\/2018\/10\/Soporte-teka.com_638x363.jpg&#8220; align=&#8220;right&#8220; force_fullwidth=&#8220;on&#8220; align_tablet=&#8220;center&#8220; align_phone=&#8220;&#8220; align_last_edited=&#8220;on|desktop&#8220; _builder_version=&#8220;4.16&#8243; global_colors_info=&#8220;{}&#8220;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Podpora Vitajte na str\u00e1nkach pre na\u0161ich z\u00e1kazn\u00edkov! \u010eakujeme, \u017ee vyu\u017e\u00edvate produkty TEKA. 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U\u017e\u00edvate\u013esk\u00e9 n\u00e1vody\u00a0 Manu\u00e1ly k produktom s\u00fa [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-5193","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Podpora | Teka Slovensk\u00e1 republika<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.teka.com\/sk-sk\/podpora\/\" \/>\n<meta property=\"og:locale\" content=\"sk_SK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Podpora | Teka Slovensk\u00e1 republika\" \/>\n<meta property=\"og:description\" content=\"Podpora Vitajte na str\u00e1nkach pre na\u0161ich z\u00e1kazn\u00edkov! \u010eakujeme, \u017ee vyu\u017e\u00edvate produkty TEKA. 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