{"id":139549,"date":"2026-04-01T21:46:57","date_gmt":"2026-04-01T14:46:57","guid":{"rendered":"https:\/\/www.teka.com\/vi-vn\/?page_id=139549"},"modified":"2026-04-02T15:42:52","modified_gmt":"2026-04-02T08:42:52","slug":"chinh-sach-bao-hanh-san-pham","status":"publish","type":"page","link":"https:\/\/www.teka.com\/vi-vn\/chinh-sach-bao-hanh-san-pham\/","title":{"rendered":"Ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh s\u1ea3n ph\u1ea9m"},"content":{"rendered":"

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Ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh s\u1ea3n ph\u1ea9m<\/strong><\/h1>\n

\u00c1p d\u1ee5ng t\u1eeb 01.04.2026 cho c\u00e1c s\u1ea3n ph\u1ea9m th\u01b0\u01a1ng hi\u1ec7u Teka t\u1ea1i th\u1ecb tr\u01b0\u1eddng Vi\u1ec7t Nam<\/p>\n

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[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

I. GI\u1edaI THI\u1ec6U CHUNG<\/h2>\n

C\u00f4ng ty TNHH S\u1ea3n Ph\u1ea9m Ti\u00eau D\u00f9ng Toshiba Vi\u1ec7t Nam (TVCP) l\u00e0 \u0111\u01a1n v\u1ecb ph\u00e2n ph\u1ed1i ch\u00ednh th\u1ee9c c\u00e1c s\u1ea3n ph\u1ea9m mang th\u01b0\u01a1ng hi\u1ec7u Teka t\u1ea1i th\u1ecb tr\u01b0\u1eddng Vi\u1ec7t Nam. TVCP cam k\u1ebft mang \u0111\u1ebfn d\u1ecbch v\u1ee5 h\u1eadu m\u00e3i chu \u0111\u00e1o, b\u1ea3o h\u00e0nh nhanh ch\u00f3ng v\u00e0 minh b\u1ea1ch nh\u1eb1m \u0111\u1ea3m b\u1ea3o quy\u1ec1n l\u1ee3i cao nh\u1ea5t cho ng\u01b0\u1eddi ti\u00eau d\u00f9ng.<\/p>\n

II. \u0110\u0102NG K\u00dd V\u00c0 K\u00cdCH HO\u1ea0T B\u1ea2O H\u00c0NH<\/h2>\n

Kh\u00e1ch h\u00e0ng vui l\u00f2ng th\u1ef1c hi\u1ec7n \u0111\u0103ng k\u00fd b\u1ea3o h\u00e0nh \u0111i\u1ec7n t\u1eed trong v\u00f2ng 14 ng\u00e0y k\u1ec3 t\u1eeb ng\u00e0y mua h\u00e0ng \u0111\u1ec3 \u0111\u01b0\u1ee3c h\u01b0\u1edfng \u0111\u1ea7y \u0111\u1ee7 quy\u1ec1n l\u1ee3i b\u1ea3o h\u00e0nh. C\u00f3 th\u1ec3 \u0111\u0103ng k\u00fd qua website www.teka.com\/vi-vn ho\u1eb7c t\u1ed5ng \u0111\u00e0i mi\u1ec5n ph\u00ed 1800 8227 (th\u1eddi gian ho\u1ea1t \u0111\u1ed9ng 08:00\u201320:00, t\u1eeb th\u1ee9 Hai \u0111\u1ebfn Ch\u1ee7 nh\u1eadt).<\/p>\n

III. TH\u1edcI H\u1ea0N & PH\u1ea0M VI B\u1ea2O H\u00c0NH<\/h2>\n

B\u1ea3ng d\u01b0\u1edbi \u0111\u00e2y th\u1ec3 hi\u1ec7n th\u1eddi h\u1ea1n b\u1ea3o h\u00e0nh \u00e1p d\u1ee5ng cho t\u1eebng nh\u00f3m s\u1ea3n ph\u1ea9m c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u:<\/p>\n\n\n\n\n\n\n\n\n
S\u1ea3n ph\u1ea9m<\/strong><\/td>\nTh\u1eddi h\u1ea1n b\u1ea3o h\u00e0nh t\u00ednh t\u1eeb ng\u00e0y Kh\u00e1ch H\u00e0ng mua<\/strong><\/td>\nGi\u1edbi h\u1ea1n b\u1ea3o h\u00e0nh t\u1ed1i \u0111a t\u00ednh t\u1eeb ng\u00e0y TVCP xu\u1ea5t kho<\/strong><\/td>\nGhi ch\u00fa<\/strong><\/td>\n<\/tr>\n
T\u1ee7 l\u1ea1nh, t\u1ee7 r\u01b0\u1ee3u<\/td>\n24 th\u00e1ng<\/td>\n33 th\u00e1ng<\/td>\n\u00a0<\/td>\n<\/tr>\n
Ch\u1eadu r\u1eeda inox\/\u0111\u00e1<\/td>\n120 th\u00e1ng<\/td>\n120 th\u00e1ng<\/td>\nB\u1ea3o h\u00e0nh ph\u1ee5 ki\u1ec7n 2 n\u0103m k\u1ec3 t\u1eeb ng\u00e0y mua<\/td>\n<\/tr>\n
B\u1ebfp t\u1eeb, b\u1ebfp \u0111i\u1ec7n, b\u1ebfp ga, h\u00fat m\u00f9i, m\u00e1y r\u1eeda b\u00e1t, v\u00f2i r\u1eeda<\/td>\n24 th\u00e1ng<\/td>\n30 th\u00e1ng<\/td>\n\u00a0<\/td>\n<\/tr>\n
L\u00f2 n\u01b0\u1edbng, L\u00f2 vi s\u00f3ng, L\u00f2 h\u1ea5p, M\u00e1y pha c\u00e0 ph\u00ea.<\/td>\n24 th\u00e1ng<\/td>\n30 th\u00e1ng<\/td>\n\u00a0<\/td>\n<\/tr>\n
H\u00e0ng gia d\u1ee5ng nh\u1ecf: L\u00f2 chi\u00ean kh\u00f4ng d\u1ea7u, B\u1ebfp t\u1eeb \u0111\u01a1n, N\u1ed3i \u00e1p su\u1ea5t, Ch\u1ea3o,\u2026<\/td>\n24 th\u00e1ng<\/td>\n30 th\u00e1ng<\/td>\n\u00a0<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

\u00a0<\/h2>\n

IV. \u0110\u1ecaA \u0110I\u1ec2M B\u1ea2O H\u00c0NH<\/h2>\n

\u2022 T\u1ee7 L\u1ea1nh, T\u1ee7 r\u01b0\u1ee3u, Ch\u1eadu r\u1eeda inox\/ \u0111\u00e1, B\u1ebfp t\u1eeb \u0111\u00f4i, B\u1ebfp \u0111i\u1ec7n, B\u1ebfp ga, L\u00f2 N\u01b0\u1edbng, L\u00f2 vi s\u00f3ng, L\u00f2 h\u1ea5p, H\u00fat m\u00f9i, M\u00e1y pha c\u00e0 ph\u00ea, M\u00e1y r\u1eeda b\u00e1t, V\u00f2i r\u1eeda \u0111\u01b0\u1ee3c b\u1ea3o h\u00e0nh t\u1ea1i c\u00e1c trung t\u00e2m b\u1ea3o h\u00e0nh \u0111\u01b0\u1ee3c TVCP \u1ee7y quy\u1ec1n, ho\u1eb7c t\u1ea1i nh\u00e0 theo y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng.
\u2022 H\u00e0ng \u0111i\u1ec7n gia d\u1ee5ng nh\u1ecf (L\u00f2 chi\u00ean kh\u00f4ng d\u1ea7u, B\u1ebfp t\u1eeb \u0111\u01a1n, N\u1ed3i \u00e1p su\u1ea5t, Ch\u1ea3o,\u2026) b\u1ea3o h\u00e0nh t\u1ea1i c\u00e1c Trung t\u00e2m b\u1ea3o h\u00e0nh \u0111\u01b0\u1ee3c TVCP \u1ee7y quy\u1ec1n.<\/p>\n

V. \u0110I\u1ec0U KI\u1ec6N \u0110\u01af\u1ee2C B\u1ea2O H\u00c0NH<\/h2>\n

\u2022 S\u1ea3n ph\u1ea9m c\u00f2n trong th\u1eddi h\u1ea1n b\u1ea3o h\u00e0nh.
\u2022 S\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c ph\u00e2n ph\u1ed1i t\u1ea1i th\u1ecb tr\u01b0\u1eddng Vi\u1ec7t Nam b\u1edfi TVCP ho\u1eb7c c\u00e1c nh\u00e0 ph\u00e2n ph\u1ed1i ch\u00ednh th\u1ee9c do TVCP u\u1ef7 nhi\u1ec7m.
\u2022 Tem ni\u00eam phong, tem s\u1ed1 m\u00e1y, tem lo\u1ea1i m\u00e1y c\u00f2n nguy\u00ean v\u1eb9n. kh\u00f4ng b\u1ecb r\u00e1ch ho\u1eb7c t\u1ea9y x\u00f3a.
\u2022 S\u1eed d\u1ee5ng \u0111\u00fang m\u1ee5c \u0111\u00edch, c\u00f4ng n\u0103ng v\u00e0 h\u01b0\u1edbng d\u1eabn c\u1ee7a nh\u00e0 s\u1ea3n xu\u1ea5t.
\u2022 L\u1ed7i ho\u1eb7c h\u01b0 h\u1ecfng \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh do linh ki\u1ec7n ho\u1eb7c l\u1ed7i k\u1ef9 thu\u1eadt t\u1eeb nh\u00e0 s\u1ea3n xu\u1ea5t.<\/p>\n

VI. \u0110\u1ed4I M\u1edaI S\u1ea2N PH\u1ea8M<\/h2>\n

\u0110\u1ed5i s\u1ea3n ph\u1ea9m m\u1edbi t\u01b0\u01a1ng t\u1ef1 cho kh\u00e1ch h\u00e0ng trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p sau:
\u2022 Kh\u00f4ng s\u1eeda ch\u1eefa \u0111\u01b0\u1ee3c ho\u1eb7c kh\u00f4ng kh\u1eafc ph\u1ee5c \u0111\u01b0\u1ee3c l\u1ed7i c\u1ee7a s\u1ea3n ph\u1ea9m ho\u1eb7c trong tr\u01b0\u1eddng h\u1ee3p \u0111\u00e3 th\u1ef1c hi\u1ec7n b\u1ea3o h\u00e0nh s\u1ea3n ph\u1ea9m, h\u00e0ng h\u00f3a, linh ki\u1ec7n, ph\u1ee5 ki\u1ec7n t\u1eeb 03 l\u1ea7n tr\u1edf l\u00ean trong th\u1eddi h\u1ea1n b\u1ea3o h\u00e0nh m\u00e0 v\u1eabn kh\u00f4ng kh\u1eafc ph\u1ee5c \u0111\u01b0\u1ee3c l\u1ed7i.
\u2022 H\u00ecnh th\u1ee9c \u0111\u1ed5i s\u1ea3n ph\u1ea9m m\u1edbi: \u0111\u1ed5i s\u1ea3n ph\u1ea9m c\u00f9ng lo\u1ea1i v\u00e0 c\u00f3 t\u00ednh n\u0103ng t\u01b0\u01a1ng t\u1ef1 ho\u1eb7c \u0111\u1ed5i s\u1ea3n ph\u1ea9m c\u00f9ng lo\u1ea1i nh\u01b0ng c\u00f3 t\u00ednh n\u0103ng cao c\u1ea5p h\u01a1n. T\u00f9y theo t\u00ecnh h\u00ecnh th\u1ef1c t\u1ebf, c\u00e1c b\u00ean s\u1ebd th\u1ecfa thu\u1eadn v\u1ec1 gi\u00e1 tr\u1ecb c\u00f2n l\u1ea1i c\u1ee7a s\u1ea3n ph\u1ea9m h\u01b0 h\u1ecfng b\u1ecb thay th\u1ebf \u0111\u1ec3 l\u00e0m c\u0103n c\u1ee9 \u0111\u1ed5i s\u1ea3n ph\u1ea9m m\u1edbi t\u01b0\u01a1ng t\u1ef1 theo \u0111i\u1ec1u n\u00e0y. Theo \u0111\u00f3, c\u00e1c b\u00ean s\u1ebd th\u1ed1ng nh\u1ea5t s\u1ed1 ti\u1ec1n ch\u00eanh l\u1ec7ch gi\u1eefa gi\u00e1 c\u1ee7a s\u1ea3n ph\u1ea9m m\u1edbi thay th\u1ebf v\u00e0 s\u1ea3n ph\u1ea9m l\u1ed7i b\u1ecb thay th\u1ebf m\u00e0 m\u1ed9t b\u00ean c\u1ea7n thanh to\u00e1n l\u1ea1i cho b\u00ean kia t\u1ea1i th\u1eddi \u0111i\u1ec3m \u0111\u1ed5i s\u1ea3n ph\u1ea9m.
T\u1ea5t c\u1ea3 c\u00e1c ph\u1ee5 t\u00f9ng, linh ki\u1ec7n ho\u1eb7c s\u1ea3n ph\u1ea9m b\u1ecb l\u1ed7i, h\u01b0 h\u1ecfng ho\u1eb7c khi\u1ebfm khuy\u1ebft b\u1ecb thay th\u1ebf theo \u0111i\u1ec1u kho\u1ea3n b\u1ea3o h\u00e0nh n\u00e0y s\u1ebd tr\u1edf th\u00e0nh t\u00e0i s\u1ea3n c\u1ee7a TVCP.<\/p>\n

VII. TR\u01af\u1edcNG H\u1ee2P KH\u00d4NG \u0110\u01af\u1ee2C B\u1ea2O H\u00c0NH<\/h2>\n

\u2022 S\u1ea3n ph\u1ea9m h\u1ebft h\u1ea1n b\u1ea3o h\u00e0nh.
\u2022 Tem s\u1ed1 m\u00e1y kh\u00f4ng c\u00f2n nguy\u00ean v\u1eb9n, th\u00f4ng tin b\u1ecb t\u1ea9y x\u00f3a kh\u00f4ng r\u00f5 r\u00e0ng.
\u2022 S\u1ea3n ph\u1ea9m s\u1eed d\u1ee5ng qu\u00e1 \u0111\u1ecbnh m\u1ee9c thi\u1ebft k\u1ebf, kh\u00f4ng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u00fang m\u1ee5c \u0111\u00edch, c\u00f4ng n\u0103ng v\u00e0 theo c\u00e1ch th\u1ee9c ph\u00f9 h\u1ee3p v\u1edbi h\u01b0\u1edbng d\u1eabn c\u1ee7a nh\u00e0 s\u1ea3n xu\u1ea5t.
\u2022 H\u01b0 h\u1ecfng do l\u1eafp \u0111\u1eb7t, s\u1eed d\u1ee5ng, b\u1ea3o qu\u1ea3n kh\u00f4ng \u0111\u00fang c\u00e1ch.
\u2022 S\u1ea3n ph\u1ea9m \u0111\u00e3 b\u1ecb t\u00e1c \u0111\u1ed9ng s\u1eeda ch\u1eefa, can thi\u1ec7p b\u1edfi b\u00ean th\u1ee9 ba kh\u00f4ng thu\u1ed9c h\u1ec7 th\u1ed1ng b\u1ea3o h\u00e0nh \u1ee7y quy\u1ec1n c\u1ee7a TVCP.
\u2022 H\u01b0 h\u1ecfng do c\u00e1c nguy\u00ean nh\u00e2n: r\u1ee7i ro v\u1ec1 h\u1ecfa ho\u1ea1n, thi\u00ean tai, d\u1ecbch h\u1ecda, h\u00f3a ch\u1ea5t, hao m\u00f2n t\u1ef1 nhi\u00ean, m\u00f4i tr\u01b0\u1eddng s\u1eed d\u1ee5ng kh\u00f4ng \u0111\u1ea3m b\u1ea3o, ch\u1eadp ch\u00e1y n\u1ed5 ngu\u1ed3n \u0111i\u1ec7n b\u1ecb c\u00f4n tr\u00f9ng x\u00e2m nh\u1eadp (gi\u00e1n, ki\u1ebfn, m\u1ed1i, chu\u1ed9t, th\u1eb1n l\u1eb1n v.v.).
\u2022 H\u01b0 h\u1ecfng do ngu\u1ed3n \u0111i\u1ec7n kh\u00f4ng \u1ed5n \u0111\u1ecbnh ho\u1eb7c dao \u0111\u1ed9ng \u0111i\u1ec7n \u00e1p qu\u00e1 quy \u0111\u1ecbnh cho ph\u00e9p: 220V – 240V\/50Hz, g\u00e2y n\u1ed5 bo, n\u1ed5 c\u1ea7u ch\u00ec ngu\u1ed3n.
\u2022 S\u1ea3n ph\u1ea9m b\u1ecb m\u1ea5t ho\u1eb7c b\u1ec3 v\u1ee1, h\u01b0 h\u1ecfng v\u1eadt t\u01b0 ti\u00eau hao, c\u00e1c ph\u1ee5 ki\u1ec7n b\u1eb1ng ki\u1ebfng, nh\u1ef1a, kim lo\u1ea1i, cao su, than ho\u1ea1t t\u00ednh, khay, gi\u00e1 k\u1ec7 t\u1ee7 l\u1ea1nh, b\u1ed9 ph\u1eadn l\u1ecdc c\u00e1c lo\u1ea1i, v.v\u2026ho\u1eb7c c\u00e1c lo\u1ea1i h\u00ecnh th\u1ee9c b\u00ean ngo\u00e0i b\u1ecb m\u00f3p m\u00e9o, tr\u1ea7y x\u01b0\u1edbc, \u1ed1 b\u1ea9n, \u1ed1 v\u00e0ng, g\u1ec9 s\u00e9t \u2026 V\u1ecf m\u00e1y v\u00e0 c\u00e1c ph\u1ee5 ki\u1ec7n k\u00e8m theo c\u1ee7a s\u1ea3n ph\u1ea9m b\u1ea3o h\u00e0nh kh\u00f4ng n\u1eb1m trong danh m\u1ee5c \u0111\u01b0\u1ee3c b\u1ea3o h\u00e0nh mi\u1ec5n ph\u00ed.<\/p>\n

VIII. QUY TR\u00ccNH TI\u1ebeP NH\u1eacN & X\u1eec L\u00dd B\u1ea2O H\u00c0NH<\/h2>\n

\u2022 Ti\u1ebfp nh\u1eadn y\u00eau c\u1ea7u qua hotline 1800 8227<\/a>, website: www.teka.com\/vi-vn<\/a>.
\u2022 K\u1ef9 thu\u1eadt vi\u00ean s\u1ebd li\u00ean h\u1ec7 ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng \u0111\u1ec3 ki\u1ec3m tra m\u00e1y trong v\u00f2ng 12\u201324 gi\u1edd t\u00f9y khu v\u1ef1c.<\/p>\n

IX. D\u1ecaCH V\u1ee4 SAU B\u1ea2O H\u00c0NH<\/h2>\n

Sau th\u1eddi h\u1ea1n b\u1ea3o h\u00e0nh, TVCP v\u1eabn ti\u1ebfp t\u1ee5c cung c\u1ea5p d\u1ecbch v\u1ee5 s\u1eeda ch\u1eefa, b\u1ea3o tr\u00ec v\u00e0 thay th\u1ebf linh ki\u1ec7n ch\u00ednh h\u00e3ng c\u00f3 t\u00ednh ph\u00ed h\u1ee3p l\u00fd, \u0111\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 an to\u00e0n cho ng\u01b0\u1eddi s\u1eed d\u1ee5ng.<\/p>\n

X. TH\u00d4NG TIN LI\u00caN H\u1ec6<\/h2>\n

\u2022 Hotline: 1800 8227<\/a> (mi\u1ec5n ph\u00ed)
\u2022 Website: www.teka.com\/vi-vn<\/a><\/h3>\n

\u2022 TEKA 2026 – Ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh Teka.pdf<\/a><\/p>\n

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  Ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh s\u1ea3n ph\u1ea9m \u00c1p d\u1ee5ng t\u1eeb 01.04.2026 cho c\u00e1c s\u1ea3n ph\u1ea9m th\u01b0\u01a1ng hi\u1ec7u Teka t\u1ea1i th\u1ecb tr\u01b0\u1eddng Vi\u1ec7t Nam      I. GI\u1edaI THI\u1ec6U CHUNG C\u00f4ng ty TNHH S\u1ea3n Ph\u1ea9m Ti\u00eau D\u00f9ng Toshiba Vi\u1ec7t Nam (TVCP) l\u00e0 \u0111\u01a1n v\u1ecb ph\u00e2n ph\u1ed1i ch\u00ednh th\u1ee9c c\u00e1c s\u1ea3n ph\u1ea9m mang th\u01b0\u01a1ng hi\u1ec7u Teka t\u1ea1i […]<\/p>\n","protected":false},"author":215,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-139549","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nCh\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh s\u1ea3n ph\u1ea9m | Teka Vietnam<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.teka.com\/vi-vn\/chinh-sach-bao-hanh-san-pham\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh s\u1ea3n ph\u1ea9m | Teka Vietnam\" \/>\n<meta property=\"og:description\" content=\"  Ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh s\u1ea3n ph\u1ea9m \u00c1p d\u1ee5ng t\u1eeb 01.04.2026 cho c\u00e1c s\u1ea3n ph\u1ea9m th\u01b0\u01a1ng hi\u1ec7u Teka t\u1ea1i th\u1ecb tr\u01b0\u1eddng Vi\u1ec7t Nam      I. 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