Customer services
How we can help you?
Solutions for the most asked questions
Is your appliance not working as it should? It might have a fault that needs to be checked by a qualified technician — but it’s also quite possible that you just need to learn a bit more about how to use it effectively. Often, it comes down to simple tips: how to operate it correctly, how to clean it, or how to maintain it properly. You can check the instruction manual that came with the appliance, ask us directly, or see if another user has already asked the same question.
Ovens
Microwaves
Sinks
Dishwashers
Electric water heaters
Hobs
Fridges
Laundry
Hoods
Customer services
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Contact us for assistance
User manuals
Find your product’s technical documentation
Safety notice
Find our safety and quality warnings
Original spare parts and accessories
As manufacturers, we offer original spare parts and accessories, all backed by a three-year warranty. Additionally, we guarantee the availability of these parts for at least 10 years after a product is discontinued, so you can keep your appliances in perfect condition for longer.