Customer services
How we can help you?
Solutions for the most asked questions
Is your appliance not working as it should? It might have a fault that needs to be checked by a qualified technician — but it’s also quite possible that you just need to learn a bit more about how to use it effectively. Often, it comes down to simple tips: how to operate it correctly, how to clean it, or how to maintain it properly. You can check the instruction manual that came with the appliance, ask us directly, or see if another user has already asked the same question.
Ovens
Microwaves
Hobs
Hoods
Fridges
Sinks
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Laundry
Electric water heaters
Customer services
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User manuals
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Safety notice
Find our safety and quality warnings
Original spare parts and accessories
As manufacturers, we offer original spare parts and accessories, all backed by a three-year warranty. Additionally, we guarantee the availability of these parts for at least 10 years after a product is discontinued, so you can keep your appliances in perfect condition for longer.
Looking for spare parts or accessories? Visit our pages to find what you need:
Original spare parts and accessories
As manufacturers, we offer original spare parts and accessories, all backed by a three-year warranty. Additionally, we guarantee the availability of these parts for at least 10 years after a product is discontinued, so you can keep your appliances in perfect condition for longer.